In the past mental health has sometimes been ignored and even today it indeed carries something of a stigma in certain walks of life and even different cultures. Addressing mental health issues and the effects of trauma is paramount to helping a person to come to terms with what is happening and to recover their health.
Trauma can impact the quality of life for a person and something that happened in childhood can even carry on through to adulthood and affect someone their entire life. Therefore it is important to understand the effects and health implications of someone who has suffered a mental health trauma and to aid them in their recovery.
What is mental health trauma?
When considering what are mental health problems you would think of emotions and psychological effects on a person. Mental health problems can affect mood, behavior, and the way someone thinks. They can make it difficult to process and deal with stress and lead to anxiety and depression among many other symptoms.
If someone experiences a traumatic event then this can have a profound effect on their mental health and cause a range of negative effects. Someone doesn’t necessarily have to be part of a traumatic event either, they may have witnessed one or they could be living in a traumatic environment for years.
How do you define a traumatic event?
A traumatic event could be defined as an event or series of events that put someone in harm’s way or at risk of death. This could mean living in a war zone, witnessing a violent crime, being in a car accident, or being cared for by someone with substance abuse problems.
A child living in a neglectful situation or being emotionally, physically, or sexually abused could suffer from deep-rooted trauma that carries on for the rest of their lives. The environment someone lives in can cause trauma too. For instance, if you lived on a crime-ridden estate you may spend much of your time in fear, ironically in the one place you should always feel safe, your home.
Though healthcare CFOs still occupy a traditional role in many organizations, the role has significantly expanded in recent years. No longer can a CFO of a major healthcare system simply focus on cash flow, financial planning and balancing the books. Today, the role must be more strategic and visible, both inside and outside the organization.
Here are three ways a modern healthcare CFO can add more value to his or her organization.
1. Be More Visible
Visibility within the organization is critical. Today’s CFO can’t be holed up in her office. She must be more visible, walking the hallways, meeting people and taking her leadership outside of the finance department. From physician network teams and registration/scheduling to telemedicine and population health departments, the CFO must take an active role to ensure she has her pulse on what is going on, always with an eye to ensuring that patients have access to quality, affordable care throughout the system.
Healthcare today is broader than the four walls of the hospital. Its reach includes the emergency room, the physician’s office, the home, and the community. Because the CFO often weighs in on where money is best spent, the CFO needs to have visibility to every aspect of the system. The CFO can play a critical role in helping deliver the best healthcare experience for a health system’s patient population.
2. Focus on Community Health
Health systems are a community asset and sometimes even the crown jewel of the community. A dynamic CFO works with community leaders to ensure that the healthcare needs of the community are being met. Much work has been done around the Social Determinants of Health, so we know that where people live, learn, work, and play affects a wide range of health and quality-of life-risks and outcomes. Being ever-present and building strong bridges to the community can preserve or even grow market share. But most of all, it can lead to better clinical outcomes, with happier and healthier patients. Community involvement allows people to have frequent positive experiences with their local healthcare system, which ultimately supports the system’s success and competitive advantage.
Even before the pandemic, rural hospitals were closing at record rates. According to a report by the Chartis Center for Rural Health, 19 hospitals in rural America closed in 2019. By 2020, one in four hospitals were at risk of closing — and COVID-19 has only worsened their financial challenges. This is particularly problematic for aging populations and the rural communities that already face barriers to proper healthcare.
As a result, many healthcare organizations are left wondering how they can improve the patient’s journey in healthcare and overcome major obstacles moving forward. They’re handling the drastic increase in telehealth visits, rescheduling clinical trials, promoting digital relationships with doctors, re-evaluating health portfolios, and more.
Given the various challenges healthcare providers and professionals face, what is the best path forward? It starts with establishing a patient-first approach. The industry has to take what it’s learned from an unprecedented 2020 and consider how to reach more patients in 2021 and beyond.
Digital Transformation and the Patient-First Approach
This starts with the role of digital in the changing industry. Advancements and shifts in the digital healthcare experience are likely here to stay. Many of the new tech-based processes brought about by the pandemic (e.g., telehealth, virtual check-ins, new technologies for remote intake) will become standard elements of the digital patient journey.
While industry professionals initially scrambled to adopt these tools, the benefits of digital transformations in healthcare were immediately apparent: convenience, reduced exposure to illness, and increased accessibility. Healthcare organizations became more proactive in reaching their patients, which led to better treatment and quality of care.
But digital transformation is not happening in a vacuum. The push to implement more technology in healthcare processes has also created a push for a more local, results-based approach to healthcare. Decentralized healthcare systems work to improve efficiency and quality of care; they can also enhance communication between a referring provider and the partner organization, ensuring a smooth continuation of care when it’s needed.
The ultimate goal of this push is to open up a “digital front door in healthcare.” This strategic and patient-first approach creates engagement during every interaction with the healthcare system. Why? A well-rounded healthcare strategy doesn’t rely on one component of the patient experience to determine the quality of care — and neither should a digital strategy. Instead, it must take a comprehensive approach that keeps patients engaged and informed.
The marriage between a patient-first approach and a digital front door strategy has the potential to be incredibly powerful. A digital-first, patient-centric approach can propel your organization into the future of healthcare. Here are three suggestions to get you started:
As the impact of COVID-19 continues to unfold, it is becoming abundantly clear we can no longer separate physical and fiscal care – patients cannot afford it. Provider payment systems and practice management solutions, too often regarded as an afterthought, can play a significant role in the financial well-being of patients by preventing the accumulation of debt and absorbed costs.
In the coming years, the lasting implications of the pandemic will no doubt result in a financial burden that compounds these challenges, creating an urgent need to streamline payments and administrative tasks on behalf of patients.
A Patient Need, Unfulfilled
The effect of inefficient and inflexible payments is best understood on a broad scale. According to a 2021 study by Rectangle Health and PYMNTS1, there is a significant disconnect between the payment solutions patients are interested in and the solutions they are offered. Per the study, 63% of patients are “very” or “extremely interested” in using payment plans, though only 44% were offered them. Many patients are also interested in access to digital payments, but they are not offered options either.
To put this financial disconnect into a medical equivalent, consider a patient with a heart condition who is dependent on the provider administering swift and decisive treatment. Waiting to get treatment would only exacerbate the issue and have potentially fatal consequences. Similarly, an inefficient practice management system that allows a patient to miss payments builds debt. The consequences in practice management, however, are not restricted to a single patient – others may absorb costs, too, build debt of their own and the entire practice can be put at risk.
Medical debt has a significant and well-documented impact on patient health. When patients miss payments, they are more likely to avoid their provider and assume they cannot afford to treat new health issues that emerge. A 2016 study by the Kaiser Family Foundation2 found that about three out of 10 patients reported problems getting health care they needed directly as a result of unpaid bills. Those struggling with bankruptcy are even less likely to seek medical attention when needed, but luckily a bankruptcy attorney on a site like Stoneroselaw.com should be able to help.
As of 2018, there were nearly one million physicians in the United States alone. That number has undoubtedly grown, because the healthcare industry is in high demand.
Being a physician is one of the most rewarding positions you can take on in the healthcare industry. But, it also means that many responsibilities fall on your shoulders – not just when it comes to patient care, but everything that comes with it.
You’re also the first person in the line of fire if someone should make a complaint against your practice. So, between working long hours, having to deal with malpractice insurance, and never knowing each day what your patients will bring, it can be hard to find a healthy work-life balance.
If you’re a doctor anywhere in the world, it’s important to be able to relax and unwind when you’re at home. It’s equally important to spend time with your family and friends, and leave your work at work.
So, how can you strike a healthy work-life balance as a physician?Continue Reading
At some point in their lives, most people will face the daunting task of having to choose between medical options. It’s during these instances when the importance of clinical trials is heavily emphasized. Each and every medical option presented to us has been scrutinized meticulously, and yet, few people will ever know of the rigors and challenges that accompany clinical trials. This piece is meant to give credence to the researchers who ensure that the medical solutions we use are safe and effective.
What Are Clinical Trials?
A clinical trial is a process that tests the safety and effectiveness of drugs and medical devices. Clinical trials are often sponsored by pharmaceutical companies and are conducted by research teams composed of medical professionals and experts.
Before a medical solution can be mass-produced and delivered, it must first undergo a lengthy process that involves laboratory testing and clinical trials before being approved by the FDA. This process can take from five to 10 years. So, why is this lengthy process necessary?
Response from Bram Jansen, chief editor, vpnAlert.
Bram Jensen
The recent digitalization of the business world is putting businesses at risk of cyber attacks more than ever before. Big data analysis has the potential to offer protection against these attacks especially against coronavirus research.
Analytics is an essential element in leveraging cyber resilience. With more advanced and persistent attacks on the vaccine research libraries and the basic fact that every health-organizations must protect itself against all varieties of attacks while an attacker only needs one successful attempt, health-organizations must rethink their cybersecurity concepts. They have to go ahead of pure prevention towards the PDR paradigm: Prevent – Detect – Respond.
Lastly, modern big data security analytics solutions give various automated workflows for responding to detected threats, such as disrupting clearly identified malware attacks or submitting a suspicious event to a managed security service for further analysis. Automated controls for cybersecurity and fraud detection have been recognized as one of the important business drivers for future adoption in this study.
By Alexa Lemzy, customer support manager, Textmagic.com.
Alexa Lemzy
Mobile communication technology in healthcare has the potential to improve the patient experience greatly. With a 75% increase in usage last year, telehealth has proven itself a valuable tool during the global pandemic, and it’s predicted to continue at a high adoption rate in the future.
This is because it offers many benefits to the patient experience beyond reducing unnecessary in-person contact. It also enables healthcare providers to support patients with more information and better communication between appointments. This is particularly valuable for patients who prefer the convenience of digital communication and self-service options.
Improved Follow-Up
It can be difficult for patients to take all the information on board when they are given a complex diagnosis or treatment plan. They may only realize later that they didn’t understand something or instruction they don’t remember.
Following up appointments with a text to summarize the details gives patients a chance to process the information and note any details they missed in-person. A follow-up text is also an excellent opportunity to prompt patients for any questions or concerns they didn’t mention during the appointment.
Patient Feedback
Mobile communication methods like texting and instant messaging make it simpler to check up on patients during or after treatment. Scheduling an automated text message that follows appointments that patients can reply to with any concerns or new developments.
A text or message lets patients reply at a time that suits them without interrupting their day. While a phone call could put patients on the spot, making them forget details they wanted to discuss, a text gives them time to think of everything they want to include in their reply.
Besides reaching out to patients, it is easier for them to contact you, either directly or through an app or chatbot. Providing these automated response methods lets patients get immediate answers to simple queries such as checking appointment times or medication instructions. Questions they can’t answer can be passed onto a healthcare provider for a more detailed response.
