• A Conversation With Evan Steele and Austin Colvard of rater8: How Practices Can Protect Trust, Reputation, and Growth

    As healthcare becomes increasingly shaped by AI-driven discovery, online reputation has evolved from a marketing consideration into a core component of patient acquisition, retention, and trust. Today’s patients are not only evaluating providers based on clinical quality, but also on the digital signals that shape first impressions — from online reviews and search visibility to…

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  • We’re Writing Off Revenue We Already Earned and Calling It Inevitable

    By Dr. Wael Khouli, MD, MBA | Co-Founder & Chief Medical Officer, Authsnap. I want to be direct about something: the denial problem in U.S. healthcare is not complicated to understand. It is complicated to fix, but the basic dynamic is straightforward. Hospitals deliver medically appropriate care, submit claims, and then watch a meaningful portion…

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  • The Role of AI in Optimizing Care Delivery Workflows

    By April Miller, Senior Technology Writer, ReHack. Care delivery has become less about providing clinical attention and more about coordination through healthcare automation. Hospitals need to move patients through intake, diagnosis, treatment, discharge and follow-up. Additionally, they must manage pressures on staffing, documentation, payer requirements and growing data volumes. When viewed as infrastructure for workflow,…

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  • The Leaders Closing the Gap: How Strong Healthcare Administrators Are Driving Technology Transformation

    By Melissa A. Corneal, MBA, Operational Program Manager. There is a major transformation happening inside healthcare organizations across the country, and it is being led not just by technology, but by experienced operational leaders. Healthcare administrators are helping turn the promise of AI and integrated systems into measurable, patient-centered results by combining operational expertise with…

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