Physicians can’t seem to live with and can’t live without electronic health records. Or so says a new RAND survey.
The recent survey, conducted by the think tank the American Medical Association, found that most doctors strive to provide the best care possible to patients, but that the biggest obstacles for doing so is electronic health records, according to a report published by Health Tech Zone.
But, even with this hindrance, and though they consider the technology intrusive, 80 percent of respondents said they would never go back to paper patient records. The take away from the study is that physicians just want the EHRs to be “less cumbersome and time-consuming to use.”
“Physicians are pleased and happy professionally when they perceive that they’re giving high-quality patient care, and they’re unhappy when they can’t meet patients’ needs and when there are barriers to quality patient care,” said the study’s author, Dr. Mark Friedberg, a scientist with RAND and a practicing general internist in Boston.
Alex Bratton, CEO of Lextech, discusses his company, its vision, why it’s important to healthcare and how the changing landscape of health app is affecting health outcomes and the industry as a whole.
What is Lextech and why does it matter to healthcare?
Lextech is a mobile app development company that evaluates business workflows to identify and build apps that improve processes and make the complex simple. Mobile apps will become increasingly important to the healthcare industry for two reasons: they are instrumental in helping caregivers and insurance companies build direct relationships with patients, and they can help drive healthcare costs down. With the massive changes taking place in healthcare, and the uncertainty that goes with change, it’s crucial for healthcare service providers to create a strong bond with patients by giving them tools and information that make their lives easier.
What do your clients say works wonderfully? What doesn’t work so well? Why?
Lextech is known for its Billion Dollar App (BDA) process, which focuses organizations on developing the right app for the right reason, and to use that app to improve processes. This approach often results in significant cost savings and efficiencies. The opposite of this, which doesn’t work well, is what we call the “obvious app.” An example of an obvious app in healthcare is to squish a desktop-oriented EHR system onto an iPad. This is inadequate because it doesn’t streamline a process and it certainly doesn’t simplify users’ access to information. The better approach is focusing on a portion of the healthcare workflow and driving small portions of the EHR data and functionality through a brand new window–an intuitive app. Important questions need to be asked before developing an app, including: what are we trying to accomplish with this app, how will people use this app, why will they use the app, and what problem does it fix?
Money magazine offers five things to know about electronic health records. It’s a very high-level overview, mostly for the consumer market, and is a piece designed to get some skin in the healthcare game. The piece pithy and concise, which is good, as the publication is clearly unable to dig into health IT topics like a site like this, but is it worth the ink?
You decide. Let us know. Tell us if it’s a “me too” moment, which I happen to believe is the case. I think the magazine should stick to covering money and leave health IT alone, but that’s a lone opinion.
And so, without further ado, here are five things to know about electronic health records, if you don’t already:
Chances are, patients will see them, if they have not already and will ask about them.
According to Money, “more than half of physicians have started keeping electronic medical records, the federal government announced this year. About 80 percent of hospitals have gone digital, too, with urban institutions leading the way.”
Senator John Thune (R-S.D.), Chairman of the Senate Republican Conference, and Senator Lamar Alexander (R-Tenn.), Ranking Member of the Health, Education, Labor and Pensions Committee, were joined today by several of their colleagues in sending a letter to Health and Human Services (HHS) Secretary Kathleen Sebelius, calling for a one-year extension for health care providers to complete the second stage of the electronic health records (EHR) incentive program, which is increasing the adoption of health information technology by hospitals and physicians across the country.
Lamar Alexander
According a release, “providers who are ready to attest to Stage 2 in 2014 should be able to do so consistent with current policy, and the senators believe the administration must continue to push for interoperability.”
By the end of 2014, more than 500,000 hospitals and physicians will be required to upgrade their existing technology to demonstrate new standards of “meaningful use” to be eligible for the corresponding incentive payments.
Guest post by Mohammad (Mo) Kharbat, RPh, MBA, director of pharmacy, ProHealth Care Inc.
Managing medications throughout several facilities within an integrated delivery network (IDN) or accountable care organization (ACO) is challenging. Recent Joint Commission surveys show that appropriate medication storage is the most common regulatory standard hospitals struggle with. As director of pharmacy at ProHealth Care Inc. (ProHealth), a regional integrated health network in Wisconsin with about 400 hospital beds, this is a challenge that I am all too familiar with.
One of my primary responsibilities is ensuring that all medications are well-managed throughout our facilities. As ProHealth has expanded to include a wider array of care delivery sites, medication management has increasingly become associated with high financial stakes. If medications are not well managed, hospitals lose money. Every pill that is unaccounted for translates to dollars lost for a provider. And when facilities fail to meet Joint Commission medication management standards, they risk valuable Medicare reimbursement funds.
According to a new survey by Accenture, and featured in Healthcare IT News, among other publications, more U.S. consumers (41 percent) are willing to switch doctors for access to electronic health records.
According to more than 9,000 people in nine countries, people are becoming more engaged with their EHRs and are going so far as to make the switch.
However, “only about a third of U.S. consumers (36 percent) currently have full access to their EMR, but more than half (57 percent) have taken ownership of their record by self-tracking their personal health information including their health history (37 percent), physical activity (34 percent) and health indicators (33 percent), such as blood pressure and weight.”
Roughly four out of five consumers (84 percent) surveyed believe they should have full access to their electronic medical record while only a third of physicians (36 percent) share this belief. In contrast, the majority of U.S. doctors (65 percent) say patients should only have limited access to their records and that is what most individuals (63 percent) say they currently have.
“If I ran my business the way our healthcare system operates, I’d go bankrupt,” is all I could think almost two decades ago, as I struggled with a life-or-death decision – which course of treatment to pursue for my prostate cancer.
As a self-made businessman whose key to entrepreneurial success stemmed from informing every business decision I made with objective data, I simply could not believe that none of my doctors could answer a seemingly simple question I posed. “Based on the experiences of other patients like me,” I asked, “which treatment is likely to work best?” Every doctor I saw was only able to answer with, “In my experiences…”
Data did not exist to offer me the information I desired to inform my decision.
My frustrating patient experience led me to envision what some experts now believe is the key to the cure. I imagined a health system in which every patient’s health experiences would be captured digitally and in which we would learn from millions of people’s lifetimes of health experiences (while safeguarding privacy).
Guest post by Bettina Experton, MD, MPH, CEO of Humetrix.
The HITECH Act and its $30 billion attached budget mainly focused on building a provider-based health IT (HIT) infrastructure for providers to exchange patient health information. Two years after its implementation and the adoption of Stages 1 and 2 of meaningful use (MU 1 and MU 2) requirements for the use of electronic health records (EHRs), the federal government, EHR industry and providers across the country can claim remarkable results: more than 55 percent of hospitals and close to 50 percent of primary care physicians were using basic EHRs in 2012 (versus 10 percent, and 14 pecent respectively in 2009).
Now that the building of an HIT infrastructure is well underway, the capacity of the newly deployed provider EHRs to allow for health information exchange (HIE) remains limited. The persistent lack of interoperability of the more than 1,200 MU-certified EHRs and the scalability issues attached to provider-centric means of HIE leave policy makers, providers and especially patients wishing for a novel approach to achieving true anytime, anywhere HIE.
In almost all other economic and social activities, personal information exchange is driven by the consumer. In banking for instance, whether it is online, using mobile apps or ATM cards, consumers direct and mediate the necessary exchange of their personal information to enable and complete the desired transactions. The days of mainly bank-to-bank transactions by letters of credit are long gone. The convenience and control of today’s online and mobile banking services make them universally used around the globe.
