AGS Health, a revenue cycle management (RCM) solutions provider and partner to some of the largest healthcare systems in the U.S., launched its AGS AI Platform, a connected solution that blends artificial intelligence (AI) and automation with award-winning human-in-the-loop services and expert support to maximize revenue cycle performance.
Industry-wide, health systems are being stretched as they face chronic and worsening labor shortages while attempting to address higher denial rates and an onslaught of audits. Shrinking margins limit organizations’ ability to reinvest in care delivery. In this time of high turnover, the AGS AI Platform helps to reduce stress, prevent burnout, and improve job satisfaction by offering the ability to automate high-volume repetitive tasks, allowing skilled staff to focus on more complex tasks.
“AGS Health is excited to deliver this platform as a lifeline to provider organizations in challenging times,” says Patrice Wolfe, CEO of AGS Health. “With our industry expertise, AI-enhanced technology, and specialized services, AGS Health is helping healthcare organizations achieve the financial freedom necessary to invest in the latest healthcare innovations and deliver high-quality care to their communities.”
The platform allows healthcare organizations to gain enhanced visibility into day-to-day operations and the overall performance of the revenue cycle, including intelligent worklists, productivity reports, customizable dashboards, root cause analyses, and executive reporting. Performance trends and predictive analytics help to prevent bottlenecks, reduce denials, and mitigate revenue leakage.
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AGS Health, the tech-enabled revenue cycle management solution provider for major healthcare organizations across the U.S., has again been named a Leader and Star Performer in Revenue Cycle Management (RCM) Operations by Everest Group. The company was recognized in the top quartile for performance in market success and capability advancement as part of Everest Group’s Revenue Cycle Management Operations PEAK Matrix Assessment 2022.
The report assesses 31 RCM service providers based on market impact and the ability to deliver services successfully-as defined by subdimensions including market adoption, portfolio mix, value delivered, and strategic vision-to identify each organization’s overall market leadership position, labeled as Aspirant, Major Contender, or Leader.
AGS Health is honored to be recognized as a Leader for the second consecutive year, and a Star Performer for the third consecutive year. Star Performers are selected based on year-over-year advances in areas including growth, innovation, and technology investments.
“As delighted as we are to receive this industry recognition, we are most proud that it represents the value we continue to deliver to our clients through ongoing investment in innovation and service,” says Patrice Wolfe, CEO of AGS Health. “It demonstrates our commitment to helping ease our customers’ administrative and financial burdens through a strategic mix of technology, analytics, and process improvement, so they can focus on their core mission of providing high-quality patient care.”
AGS Health serves as a trusted partner in A/R management, coding, and business analytics to more than 100 major healthcare providers across the U.S. The company’s 100% graduate workforce of 10,000+ results-focused revenue cycle experts processes more than $50 billion in A/R annually and codes an excess of 41 million charts.
Revenue cycle management solutions leader, AGS Health, announces the opening of a new office location in Jaipur, India. The new facility will support the organization’s ongoing expansion and dedication to cultivating workforce talent.
AGS Health opened in 2011 with offices in Chennai, India, and New York City. As the company celebrates its 11th anniversary, it now employs a 100% graduate workforce of approximately 10,000 employees, serving more than 100 major healthcare providers across the U.S. As the company continues to grow, AGS Health is diversifying its global operating locations.
Jaipur was selected as the newest office location, in part for its skilled talent pool. By partnering with local universities, AGS Health is able to recruit and train recent graduates on medical coding and revenue cycle management in the AGS Health Training Academy. “We believe the quality of talent in this region will allow us to continue delivering world-class service as we grow,” said Patrice R. Wolfe, chief executive officer of AGS Health. The company has already begun hiring for the Jaipur location and expects to be staffed at approximately 350 team members by August, with a goal of scaling up to 3,000 as operations are established.
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AGS Health, a leader in revenue cycle management solutions for major healthcare providers across the U.S., has achieved Cybersecurity Transparent status through a voluntary risk assessment process and program from Censinet and KLAS Research.
KLAS and Censinet launched the Cybersecurity Transparent designation to enable healthcare IT vendors and services firms to improve their overall risk and security profile by driving greater trust and transparency to thousands of healthcare providers. AGS Health volunteered for the assessment as a demonstration of its commitment to mitigating the rapidly growing risk of cyberattack – a critical threat for a healthcare industry that saw a 45% increase in attacks worldwide.
“Protecting the data entrusted to us by our clients is of the utmost importance to AGS Health, which is why we voluntarily underwent Censinet’s cybersecurity assessment,” said Patrice Wolfe, CEO of AGS Health. “We are proud to have our risk mitigation efforts recognized by this important Cybersecurity Transparent designation and appreciate the trust it instills in our clients that their data is secure.”
Adds Prasad PK, AGS Health’s General Counsel and Vice President of Legal & Corporate Affairs: “AGS Health worked closely with Censinet on an extensive assessment that ultimately demonstrated our alignment on critical standards for managing healthcare cybersecurity risk. It is gratifying to have met the rigorous standards for data protection as determined by the industry’s leading experts and to be able to demonstrate that accomplishment to our clients through this Cybersecurity Transparent designation.”
The Cybersecurity Transparent program assessment looks at six categories that measure and reflect the effectiveness of an organization’s cybersecurity processes: network security; data protection; identity and access management; threat and incident response; legal and regulatory; and resiliency. AGS Health received a top grade of “Mature” across all six categories. A full list of the companies and products that achieved Cybersecurity Transparent designation can be found at klasresearch.com/censinet.
“Cybersecurity is no longer an option for market-leading products from blue-chip companies that support the healthcare industry, and our partnership with Censinet brings effective risk management to the forefront,” said Taylor Davis, president of KLAS.
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