Ivanti today announced, during Ivanti Interchange 2019 in Nashville, Tenn., the results of a survey of 400 IT professionals that captures the challenges faced by IT when it comes to silos, data and implementation.
Among its findings, the research revealed that when dealing with silos in IT and departments, three key priorities suffer the most, including: automation (46 percent), user productivity and troubleshooting (42 percent) and customer experience (41 percent). The findings did show that onboarding/offboarding suffers the least (20 percent) because of silos – so it appears that IT and HR have one of the better working relationships.
When looking for real-time insight, security is still king. Seventy percent of IT professionals said they wanted to know most about security status versus other priorities. Respondents were least interested in real-time insights around warranty data.
Other noteworthy findings of the survey include:
- 15 percent of IT professionals say they have too many data sources to count
- More than half of IT professionals (51 percent) report they have to work with their data for days, weeks or more, before its actionable
- Only 10 percent of respondents said the data they receive is actionable within minutes
- One in three respondents said they have the resources to act on their data but more than half (52 percent) said they only sometimes have the resources
The complete survey findings can be found here.
The survey polled more than 400 IT professionals. Research was generated by Ivanti in April 2019.