Care management is a set of activities that aims to improve the quality of care of patients by helping them manage health conditions. Ultimately, this reduces the need for medical services. The need for care management has led to the rise of care management organizations that strive to enhance the quality of patient experience.
To be successful in this industry, care organizations need to incorporate effective care management software. This software is an indispensable tool that can determine the success or failure of your organization.
For this reason, several factors should be considered when choosing one.
Should Be All-Inclusive
Other than the electronic health records (EHR), a good care management software should also include other data sources that go beyond the medical history of the patient. While EHRs are important for gathering and storing data, there is still need for an interactive and comprehensive software.
A good software must get data from a variety of data sources and systems where communication takes place. Other than being in just one EMR, the software should be in multiple EMRs so that it doesn’t miss information from health systems within the ACO. A care management software that is comprehensive will enable clinicians to make timely decisions.