AdhereHealth, a healthcare technology medication company in adherence insights and health outcomes, today announced a new partnership with Health Connect America (HCA), a multi-state mental and behavioral health services manager.
The new collaboration provides HCA’s pediatric and adult clients with immediate access to AdhereRX digital pharmacy services, including personalized compliance packaging and medication delivery services designed specifically for underserved, higher-risk patients.
“Our collaboration with AdhereHealth’s digital pharmacy will have a significant impact on the lives of our clients,” said Jennifer Perry, director of integrated care and health link services at Health Connect America. “Medication adherence is a real challenge for vulnerable individuals with mental illness and behavioral health issues, such as ADHD or developmental disabilities. We want to do more to help meet the complex needs of these higher-risk individuals to improve outcomes. Compliance packaging is a proven strategy with results that average 96 percent adherence.”
Research shows more than half of patients do not take their medications as advised. However, easy-to-use compliance packs, such as blister packs and dosage strips, can raise correct self-dosing and adherence rates to upwards of 96%, reducing the risk of nonadherence and avoidable hospitalizations.
“Health Connect America is a forward-looking organization that understands it takes the right tools and a personalized approach to meet the needs of higher risk, underserved populations,” said Jason Z. Rose, CEO of AdhereHealth. “Our AdhereRx digital pharmacy supports overcoming barriers of care and social determinants of health to keep these patients safe at home.”
Compliance packaging offers streamlined management of complicated medication routines. Paired with synchronized medication refills and pharmacist-led initiatives to enhance access, compliance packaging is crucial for any efficient, highly effective care management program.
More than a year after scientists identified the first cases of COVID-19, infection rates continue to rise in regions across the United States.
The virus has been particularly devastating for those who can afford it least: the elderly, underserved communities, low-income families, and people of all ages with chronic conditions.
COVID-19 infection, hospitalization, and death rates for these groups are dramatically higher than for other populations.
According to the CDC, eight out of ten reported COVID-19 deaths in the US are among individuals 65 or older. And data from the COVID Tracking Project reveals that Black or African American individuals are up to 1.5 times more likely to die from COVID-19 than white patients.
Patients with multiple chronic diseases are also at elevated risk. The CDC cites chronic kidney disease, COPD, obesity, and heart conditions as known contributors to poor outcomes from COVID-19, while Medicare statistics show extremely high rates of hypertension and hyperlipidemia, diabetes, and chronic kidney disease among hospitalized beneficiaries.
All these groups have another major risk factor in common. They are the populations that most often struggle to cope with the social determinants of health (SDOH), such as food security, social isolation, and access to healthcare, living wage employment, and transportation.
In the current economic environment, many of these individuals are even facing the hard choice of prioritizing food and shelter over the expenses of necessary healthcare and medications, despite the knowledge that avoiding care may increase their vulnerability to their preexisting conditions – and subsequently raise their chances of experiencing a worse outcome if they contract COVID-19.
Even with the prospect of mass vaccination on the horizon, it’s more important than ever for healthcare providers and health plans to understand and address the social determinants of health, starting with ensuring pharmacy access and medication adherence.
The role of medication adherence in population health management
Population health management focuses on staying one step ahead of the clinical and non-clinical factors that may lead to poor outcomes in targeted patient groups. For the six in ten Americans with at least one chronic disease, medication adherence is a critical component of maintaining good health.
Suboptimal medication adherence has significant impacts on chronic disease management and overall wellbeing. Incorrect use of medications contributes to tens of thousands of preventable deaths and half a trillion dollars in healthcare waste every year.
The reasons behind medication adherence issues are varied and challenging. Some patients experience undesirable side effects and change their doses without consulting their physicians, while others struggle to understand the importance of their prescriptions or fit their medications into their daily routines.
For patients with socioeconomic difficulties, the problem gets even more complex. Out-of-pocket drug costs are skyrocketing, leading large percentages of patients to abandon their medications unwillingly.
AdhereHealth has announced a partnership with Papa, a companionship platform company serving the elderly, blind and disabled. A growing issue for millions of Americans enrolled in Medicare are SDoH, such as loneliness, food insecurity and transportation, any one of them impeding optimal healthcare and medication adherence. This combined relationship addresses foundational barriers to care through advanced technologies and a compassionate, personal interaction.
“We could not be more excited about this
partnership as it extends the Adhere platform’s reach into the home with Papa
assisting those most in need of personal support,” said Jason Z. Rose,
AdhereHealth CEO. “Our analytics and clinical workflows will help direct Papa
Pals to address a myriad of SDOH issues our consumers face, such as
transportation to doctor appointments and local pharmacies, grocery shopping,
housing chores, and other senior services.”
In 2018, CMS announced
a new policy allowing Medicare Advantage and Part D health plans to pay for
SDOH services as a medical expense for seniors with chronic diseases. Now
AdhereHealth can deploy “Papa Pals” to consumers at risk for poor health
outcomes for face-to-face support. Most Papa Pals are college students
majoring in nursing, social work, or hospitality that desire to improve
consumer quality of life.
Andrew Parker, founder and CEO of Papa, shared,
“We have realized that social determinants of health in America is an
increasing factor in medical non-compliance.” He continued,
“Collaborating with AdhereHealth will allow Papa’s team of personal
companions to make an intergenerational impact on the most vulnerable in our
society, providing them the freedom to age in place while having an advocate at
their side to aid them in the journey through health care.”
Graduating from Silicon Valley’s prestigious Y
Combinator accelerator program, Papa works with large Medicaid and Medicare
clients who have embraced companion health for their members. The Centers for
Disease Control and Prevention uses the healthy days metric to measure consumer
quality of life. This partnership is immediately available to over 20 million
American’s covered by Medicare Advantage plans, plans interested can visit www.adherehealth.com/papa.
