Category: Editorial

Technology and the Evolution of Care

By Dr. Michael Blackman, medical director, population health and analytics, Allscripts.

Michael Blackman
Dr. Michael Blackman

As healthcare delivery continues to evolve, healthcare technology needs to be there to support it. But, how will technology facilitate healthcare as we move forward?

Healthcare accessibility, especially for certain populations, continues to be problematic. The expansion of telemedicine has the potential to improve access, especially for populations that have difficulty accessing care, such as those with mobility or transportation issues.

Additionally, looking from a primary care standpoint alone, a fair percentage of patient visits can be conducted remotely while continuing to insure care quality. Telemedicine can extend a clinician’s reach by freeing up office time for those who gain extra benefit from being seen in person. However, the technology must support both the clinician and patient interaction, while not creating new barriers.

Potential barriers can come not just from factors implicit in the technology, but from the way it is implemented as well. For example, simple things such as a clinician needing to turn his or her back to a patient to access the system disrupts the clinician/patient relationship. Workflow considerations need to be front and center for all technology-related changes.

Leverage what you have – especially the data

There’s continually a desire to pursue the next shiny object, the next buzzword, the next big technology. But it comes down to why? What are you trying to accomplish with new technology that you can’t already do today? If it serves a strategic goal, then the new technology may be highly beneficial, but have you optimized what you are using now?

Electronic health records (EHRs) and other healthcare technology have brought us a plethora of data, but how many of us are using this data effectively?

The original goal of capturing data in EHRs was to improve care. We need to use that data to understand and improve care delivery. Sometimes that requires new technology, but whether one is using new technology or not, improving care requires a change in the way business is conducted.

Are AI and machine learning the future of healthcare?

Both AI and machine learning are likely to be integral components of healthcare’s future, but the underlying culture and business framework supporting these technologies will determine if we are able to get the most from them. Differences in organizational culture and business processes often explain why some succeed and others fail using the same technology.

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Definitive Healthcare Survey: 2019 Outpatient Telehealth Adoption Remains Flat While Overall Adoption Remains Flat

Definitive Healthcare released results from its 2019 Outpatient Telehealth Study. In this survey, Definitive Healthcare polled physicians and healthcare administrators to determine to determine telehealth adoption trends, technology, and services.

•    Adoption Remains Flat 2018 to 2019: Adoption rates of telehealth solutions/services by outpatient physician practices remained relatively flat from 2018 to 2019, lingering at about 44 percent. However, the mix of telehealth technology solutions did shift this year, with an increase in two-way video/webcam, mobile applications for concierge services, and clinical grade remote patient monitoring devices.

•    Telehealth Technologies Regarded Effective: Physician practices with telehealth solutions already in place rated the effectiveness of these technologies relatively high at an average of 6.51 out of 10 – well above the midpoint, and above all other survey categories. This indicates that, despite hurdles that hinder telehealth investment or adoption, these solutions are effective when in use.

•    Providers with Telehealth Solutions Likely to Re-Invest: Roughly 65 percent of physician practices with a telehealth solution already in place plan to make further investments, up from 45 percent in 2018. Nearly 90 percent that plan to make an investment plan to do so in the next 18 months.

•    No Need to Fix What’s Not Broken: Unlike the inpatient market, the priciness of telehealth solutions was not the primary barrier for outpatient adoption. In this survey, the majority of respondents (20.2%) cited “satisfaction with their practice’s current solutions and services” as their primary barrier when considering adopting telehealth technologies. Another major barrier for respondents, at 12.6%, was uncertainty surrounding reimbursement policies from insurance companies and at the national level.

Jason Krantz
Jason Krantz

“Based on these survey results, and the trends we’ve been observing in the market, there are three main hurdles that are currently hindering outpatient telehealth adoption. There is not only a need for more clarity around reimbursement policies, but also a need for more interoperable telehealth solutions that can be accessed through EHR or EMR systems as well as a better understanding about what types of telehealth options are available,” said Jason Krantz, CEO of Definitive Healthcare. “Until some of these issues are addressed, it may be some time before substantial outpatient investment is made in the telehealth arena.”

AMGA Endorses CMS Data-Sharing Initiatives

AMGA has endorsed two new Centers for Medicare & Medicaid Services (CMS) initiatives that are designed to ensure providers have access to claims data. Expanding access to administrative claims data for providers and their patients has been a longstanding AMGA priority.

The initiatives include Data at the Point of Care (DPC) and MyHealthEData. DPC is a new pilot application programming interface (API) program that would make beneficiaries’ Medicare claims data available to the provider for treatment. MyHealthEData, relies on Medicare’s Blue Button 2.0 initiative to provide beneficiaries and their providers with claims data. AMGA appreciates CMS enabling providers to access Medicare beneficiary claims data directly within their existing workflows through APIs, and we share CMS’ belief that access to a patient’s complete health record is crucial to managing a patient population and improving health outcomes.

Jerry Penso

“Access to claims data from all payers has been a longstanding priority for AMGA and its members,” Jerry Penso, M.D., M.B.A., AMGA president and CEO, said. “CMS’ latest initiatives support AMGA’s work by allowing providers to access Medicare claims data, and in effect, ensuring the successful transition from volume to value. If successful, CMS’ initiatives should inspire commercial insurers to follow suit in data sharing, a crucial step in delivering the most effective care for patients and improving health outcomes.”

Over the past four years, AMGA members repeatedly have indicated that access to timely Medicare and commercial payer administrative claims data is the most significant barrier to assuming risk. The DPC pilot and the MyHealthEData initiative could benefit organizations transitioning to value-based care. A study in the Annals of Internal Medicine further found that access to this data could be very helpful in providing effective courses of treatment with patients; however, care coordination challenges were still present. AMGA looks forward to working with CMS to help ensure the success of these initiatives and demonstrate the need for data sharing in the commercial setting.

AMGA’s comments on the DPC pilot program and the MyHealthEData initiative are available here.

New HL7 FHIR Accelerator Project Aims to Improve Interoperability of Social Determinants of Health Data

Image result for Health Level Seven International logoHealth Level Seven International (HL7), the global authority for interoperability in health information technology, and the American Academy of Family Physicians (AAFP), the only medical society devoted solely to primary care, are pleased to announce that the Gravity Project is now part of the HL7 FHIR Accelerator Program.

The Gravity Project aims to standardize medical codes to facilitate the use of social determinants of health-related data in patient care, care coordination between the health and human services sectors, population health management, value-based payment and clinical research. Social determinants of health (SDOH) are the conditions in which people are born, grow, work, live, and age, and the wider set of forces and systems shaping the conditions of daily life.

The HL7 FHIR Accelerator Program is designed to assist implementers across the health care spectrum to create HL7 FHIR implementation guides and other products than can facilitate FHIR acceleration and adoption activities. Other projects within the Accelerator Program include Argonaut, Da Vinci and CARIN Alliance.

Why the Gravity Project? Unmet social needs including limited access to food, transportation and housing can negatively impact health outcomes. Research has demonstrated that addressing social and medical needs in tandem improves health outcomes and lowers costs.

“Progress in patient care and research has made significant strides with the emergence of the HL7 FHIR Accelerator Program,” said HL7 International CEO Charles Jaffe, MD, PhD. “By incorporating the social determinants of health care into our decision process, the Gravity Project will help to transform care delivery and health analytics.”

In this context of mounting interest around collecting and using SDoH data in healthcare settings, new challenges have emerged related to the capacity of existing medical terminology standards to effectively capture, use and exchange the necessary data.

The Social Interventions Research and Evaluation Network (SIREN) at the Center for Health and Community, University of California, San Francisco, was an early catalyst of the Gravity Project, convening a diverse group of stakeholders as early as November 2017 to develop a strategy for achieving consensus-based comprehensive coding standards for SDOH data capture in EHR systems.

“With funding from the Robert Wood Johnson Foundation and in partnership with EMI Advisors LLC, SIREN is pleased to be working with multiple stakeholders to meet the rapidly expanding market needs around SDOH data documentation and interoperability,” said SIREN Director and UCSF associate professor of Family and Community Medicine, Laura Gottlieb, MD, MPH. “Building on work originally supported by Kaiser Permanente and the Robert Wood Johnson Foundation, the Gravity Project’s new partnership with HL7 will strengthen the capacity for SDOH information exchange between stakeholders, including clinical providers, patients, community organizations and payers.”

The Gravity Project has established a public collaborative process initially focused on three domains: food security, housing stability and quality, and transportation access. The project is working to:

“The AAFP is pleased to act as convener for the Gravity Project and support information interoperability efforts,” said Shawn Martin, senior vice president of advocacy, practice advancement and policy for the American Academy of Family Physicians. “Our vision is to transform health care by addressing the social determinants of health through efforts such as our innovative HealthLandscape geoanalytics platform and The EveryONE Project to help family physicians take action and confront health disparities head-on. The important work of the Gravity Project will advance data exchange and allow family physicians to better care for patients and communities.”

The Blue Cross Blue Shield Association (BCBSA) is an active member of HL7’s initiatives to advance interoperability, and has joined SIREN and AmeriHealth Caritas in co-sponsoring the Gravity Project launch. Additionally, both the BCBS System and AmeriHealth Caritas have several programs in place to address SDOH, including actively collecting SDOH health data, engaging community health workers, providing rides to doctor appointments, and delivering healthy, affordable meals to people’s homes.

“The social and environmental conditions in which we live, such as access to healthy food and housing or reliable transportation, are critical to our health,” said Dr. Trent Haywood, chief medical officer for BCBSA and president of the Blue Cross Blue Shield Institute. “The Gravity Project will help enable the data interoperability that allows the entire health care community to address barriers that limit the ability to achieve optimal health.”

The Gravity Project has convened more than 500 experts from across the nation including clinical and community-based provider groups and payers to health technology developers and standards stewards, to collaboratively develop recommendations for how best to capture data about food, housing, and transportation risks and needs, for interoperable electronic health information exchange.

“AmeriHealth Caritas has been actively collecting social determinants of health data from member households for the past two years to help us better address their needs,” said Andrea Gelzer, MD, senior vice president of medical affairs for AmeriHealth Caritas. “The Gravity Project affirms our collective belief that standardizing the ways in which we all collect data will enable providers, plans, and other supportive agencies to quickly and more strategically mobilize care for the populations we serve.”

Participation in the Gravity Project is open to all interested organizations and individuals.

“We are pleased to coordinate and facilitate an open, transparent, and virtual community via the HL7 suite of collaboration tools,” said Evelyn Gallego, MBA, MPH, CPHIMS, program manager for the Gravity Project, and EMI Advisors CEO. “We invite all interested parties to visit the HL7 Confluence page to learn more about the Gravity Project, including how to become a participant and/or a sponsor of this important endeavor.”

For more information about the HL7 FHIR Accelerator Program, visit www.hl7.org/about/fhiraccelerator.

Breathe Right: Oxygen Therapy Benefits You May Find Useful

Do you frequently run out of breath or feel winded even when you’re not doing physical exercise? Have you noticed that your heart rate has been out of control lately and that you’re coughing and wheezing much more than normal? Maybe you’ve even noticed that your skin tone looks incredibly pale or flushed with red. All of the things listed above are symptoms of low oxygen.

Our body uses oxygen for cell regeneration, to power our nervous system, and of course, to keep us alive and breathing. If your body isn’t getting the amount of oxygen you need, you’ll see serious consequences — and you need to give supplemental oxygen a try.

But is oxygen therapy really worth it? Read on to learn more about the top oxygen therapy benefits.

Better COPD Management 

If you’re among the over 11 million people who have been diagnosed with COPD, then we know that you’re tired of dealing with dizziness, exhaustion, and shortness of breath. You may even be suffering from depression or a decrease in your social life because of your COPD.

One of the biggest oxygen therapy benefits is that it can help you to manage your COPD symptoms. It works by decreasing irregular heartbeats and keeping your pulmonary hypertension much more stable. This way, you can lessen the frequency and intensity of common COPD complications, including heart failure.

A More Intense Workout

Are you looking to take your workout to the next level?

Maybe you’re training for a marathon, trying to get in shape for a big event, or just want to see what you’re capable of. Most types of oxygen therapy can seriously increase both your energy levels and your overall metabolism.

It’s especially popular among distance runners who need to regulate their heartbeat and better control their breathing to help them stay on pace and avoid fatigue. Oxygen helps to promote new cell growth, which can mean faster results and higher overall endurance levels.

Effective and Safe Pain Management

Perhaps one of the biggest benefits of oxygen therapy is that it can serve as a form of pain management — especially for those suffering from severe nerve pain and damage.

If you have auto-immune disorders or another long-term health condition that frequently interferes with your life due to the intensity of the pain it causes you, oxygen therapy is certainly for you. This is likely because oxygen gives your body’s conductive fibers — the parts responsible for transmitting vitamins, hormones, and more through your system — a serious boost.

If you have a wound or a bruise from your illness or simply from an injury, oxygen therapy can help with that, as well. Often, these cuts and bruises last longer because your body can’t “afford” to spend its valuable oxygen supply on healing them faster.

But when you supplement the amount of oxygen your body takes in, you’ll notice things clear up much faster.

It Helps You to Focus

If you’re like most people, you likely have trouble focusing throughout the day. This lack of focus can be due to the foods we eat, our overall lifestyles, or even how interested we are in a particular topic. But many people don’t know that concentration levels are also influenced by the amount of oxygen in your body.

If your brain isn’t getting enough oxygen, it’s not able to carry messages between synapses quickly — and new cells can’t generate as quickly as they should. When you give yourself a boost, you’ll be truly ready to study or listen in during that dull meeting.

Additionally, oxygen therapy can also help you to fall asleep faster and stay asleep throughout the night. This means that you’ll avoid those mid-day crashes. Perhaps you’ll even be able to stop that over-reliance on caffeine.

You’ll Feel Better All-Around 

Oxygen therapy also helps you to manage a variety of other health conditions and ensures that you feel your best. (We do want to state, however, that oxygen therapy is not a cure for any kind of illness or disease.)

It can help those suffering from migraines and frequent headaches, reduce swelling in the body and help to improve your overall digestion process.

It’s especially helpful for diabetes sufferers or those who are trying to lose weight, as it ensures that your body can process foods in a way that lets you get the highest possible amount of nutrients.

If you’re interested in trying a detox that doesn’t require you to restrict food, oxygen therapy has the same effect without the nasty juices. It can help to balance out yeast levels, eliminate bacteria, and give you a healthy gut.

Check out this site for tips on what to expect out of your first oxygen therapy session, effective types of oxygen supplementation, and more.

Experience These Oxygen Therapy Benefits for Yourself

Now that you’ve learned more about the importance of oxygenation, we bet that you’re ready to try it out for yourself. The oxygen therapy benefits featured in this post are just a small sampling of what restoring proper oxygen levels in your body can do for you.

Especially if you have COPD or another chronic illness, we do suggest that you speak with a medical professional before beginning any kind of new treatment, including oxygen therapy.

Want to learn more about what research says about oxygen therapy? Looking for other new tips and devices that can help you to better manage your COPD?

Commit to daily reading of our blog to get access to health data, tips, and tricks for living a better lifestyle, and much more.

IBM Study Shows Data Breach Costs On the Rise; Financial Impact Felt for Years

Image result for ibm security logoIBM Security released the results of its annual study examining the financial impact of data breaches on organizations. According to the report, the cost of a data breach has risen 12% during the past five years[1] and now costs $3.92 million on average. These rising expenses are representative of the multiyear financial impact of breaches, increased regulation and the complex process of resolving criminal attacks.[2]

The financial consequences of a data breach can be particularly acute for small and midsize businesses. In the study, companies with less than 500 employees suffered losses of more than $2.5 million on average – a potentially crippling amount for small businesses, which typically earn $50 million or less in annual revenue.

For the first time this year, the report also examined the longtail financial impact of a data breach, finding that the effects of a data breach are felt for years. While an average of 67% of data breach costs were realized within the first year after a breach, 22% accrued in the second year and another 11% accumulated more than two years after a breach. The longtail costs were higher in the second and third years for organizations in highly-regulated environments, such as healthcare, financial services, energy and pharmaceuticals.

“Cybercrime represents big money for cybercriminals, and unfortunately that equates to significant losses for businesses,” said Wendi Whitmore, global lead for IBM X-Force Incident Response and Intelligence Services. “With organizations facing the loss or theft of more than 11.7 billion records in the past three years alone, companies need to be aware of the full financial impact that a data breach can have on their bottom line –and focus on how they can reduce these costs.”

Sponsored by IBM Security and conducted by the Ponemon Institute, the annual Cost of a Data Breach Report is based on in-depth interviews with more than 500 companies around the world that suffered a breach over the past year.[3] The analysis takes into account hundreds of cost factors including legal, regulatory and technical activities to loss of brand equity, customers, and employee productivity. Some of the top findings from this year’s report include:

Malicious Breaches Pose a Growing Threat; Accidental Breaches Still Common

The study found that data breaches that originated from a malicious cyberattack were not only the most common root cause of a breach, but also the most expensive.

Malicious data breaches cost companies in the study $4.45 million on average – more than $1 million more than those originating from accidental causes, such as system glitch and human error. These breaches are a growing threat, as the percentage of malicious or criminal attacks as the root cause of data breaches in the report crept up from 42% to 51% over the past six years of the study (a 21% increase).

That said, inadvertent breaches from human error and system glitches were still the cause for nearly half (49%) of the data breaches in the report, costing companies $3.50 and $3.24 million respectively. These breaches from human and machine error represent an opportunity for improvement, which can be addressed through security awareness training for staff, technology investments, and testing services to identify accidental breaches early on. One particular area of concern is the misconfiguration of cloud servers, which contributed to the exposure of 990 million records in 2018, representing 43% of all lost records for the year according to the IBM X-Force Threat Intelligence Index[5].

Breach Response Remains Biggest Cost Saver

For the past 14 years, the Ponemon Institute has examined factors that increase or reduce the cost of a breach and has found that the speed and efficiency at which a company responds to a breach has a significant impact on the overall cost.

This year’s report found that the average lifecycle of a breach was 279 days with companies taking 206 days to first identify a breach after it occurs and an additional 73 days to contain the breach. However, companies in the study who were able to detect and contain a breach in less than 200 days spent $1.2 million less on the total cost of a breach.

A focus on incident response can help reduce the time it takes companies to respond, and the study found that these measures also had a direct correlation with overall costs. Having an incident response team in place and extensive testing of incident response plans were two of the top three greatest cost saving factors examined in the study. Companies that had both of these measures in place had $1.23 million less total costs for a data breach on average than those that had neither measure in place ($3.51 million vs. $4.74 million).

Additional factors impacting the cost of a breach for companies in the study included:

Regional and Industry Trends

The study also examined the cost of data breaches in different industries and regions, finding that data breaches in the U.S. are vastly more expensive – costing $8.19 million, or more than double the average for worldwide companies in the study. Costs for data breaches in the U.S. increased by 130% over the past 14 years of the study; up from $3.54 million in the 2006 study.

Additionally, organizations in the Middle East reported the highest average number of breached records with nearly 40,000 breached records per incident (compared to global average of around 25,500.)

For the 9th year in a row, healthcare organizations in the study had the highest costs associated with data breaches. The average cost of a breach in the healthcare industry was nearly $6.5 million – over 60% higher than the cross-industry average.

Click here to view the full 2019 Cost of a Data Breach Report.

An infographic with key findings from the report is available: Infographic – 2019 Cost of a Data Breach.

 

[1] Comparison of the average global cost of a data breach from the 2014 Cost of as Data Breach Report to the 2019 report.

[2] IBM analysis based on Cost of a Data Breach Report data.

[3] The limitations of the report and methodologies employed can be found in the full report.

[4] Mega breach cost calculations are based on an analysis of 14 companies, applying a Monte-Carlo analytic approach to simulate results of greater statistical significance.

[5] IBM X-Force Threat Intelligence Index 2019

AHIMA Partners with Area9 Lyceum To Offer Adaptive Learning Features In Health Information Management (HIM) Academic Programs

Image result for AHIMA logoThe American Health Information Management Association (AHIMA) is partnering with adaptive learning systems leader Area9 Lyceum to add an adaptive learning component to health information management (HIM) academic programs.

This new technology is being added as an online component to AHIMA’s most popular textbook Health Information Management Technology: An Applied Approach, Sixth Edition and was announced during AHIMA’s 2019 Assembly on Education Symposium/Faculty Development Institute (AOE/FDI). AOE/FDI is the premier conference for health information and informatics educators and the primary forum for leadership in HIM education.

“We are thrilled to add this advanced tool to our flagship textbook which will provide personalized learning experiences to HIM students,” said AHIMA CEO Wylecia Wiggs Harris. “As a leader in HIM, we take pride in delivering the best education possible to students entering the field who will play a crucial role in furthering the profession.”

The adaptive learning model uses artificial intelligence backed technology to provide a customized experience to each learner. It presents progressive content and allows students to receive follow-up in areas in which they need additional guidance. This approach is based on each learner’s individual needs to fill skill gaps and build greater competency, quickly, and effectively in key areas.

“We are very pleased to partner with AHIMA in offering personalized adaptive learning features in its flagship textbook. Adaptive learning meets learners where they are—helping them gain the knowledge and skills they need to practice with greater competence and confidence in their abilities.” said Ulrik Juul Christensen, M.D., Area9 Lyceum CEO.

The online adaptive learning online component will be available for purchase in March 2020. More information will be available soon on AHIMA’s website.

60% of Referral Sources Would Switch to a Home Health and Hospice Provider that Accepts Electronic Referrals: Survey

Brightree announces the results from its survey in post-acute care, revealing a significant gap between what referring providers and health systems want, and what home health and hospice providers are delivering, when it comes to interoperability.

The survey was conducted by Porter Research, and is the first to interview both home health and hospice providers (675 respondents) and their referral sources (440 respondents). It found that electronic referrals are high on the priority list:

This lack of automation and reliance on manual labor takes a toll on post-acute providers’ bottom lines. According to the survey findings, almost two-thirds of home health and hospice organizations require several full-time equivalents (FTEs) each month tracking down data and documents they feel could be obtained with better integration in place.

“Interoperability is no longer an option, but an essential aspect of any home health and hospice business,” said Nick Knowlton, Brightree vice president of strategic initiatives. “We were pleased to find users of our Brightree home health and hospice solution were among respondents reporting the highest ability to receive electronic referrals properly, but there’s still tremendous opportunity to continue bridging the gap.”

Many post-acute care providers are considering interoperability a business necessity. According to the survey:

Download the survey’s white paper and full results at http://info.brightree.com/SurveyPR.html

For more information on Brightree’s Home Health and Hospice EMR, now part of MatrixCare’s post-acute software suite, visit https://www.brightree.com/home-health-software/emr/