Category: Editorial

WakeMed Goes Live with Interactive Mobile Wayfinding Platform

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WakeMed is the first health system in central North Carolina to launch an mobile wayfinding and patient engagement app. The health system announced today that the platform – the WakeMed All Access App – is now live and available for patients and visitors to download for free to their smartphones via the App Store and Google Play.

The health system collaborated with Atlanta-based Gozio Health to develop and implement the mobile wayfinding platform.

The App offers a GPS-like experience for WakeMed patients and visitors with turn-by-turn directions to guide them from their home to their parking spot and on into their point of care inside. This includes five million square feet of navigation offered in three hospitals and six parking garages across the WakeMed health system. It also includes navigation to the more than 80 WakeMed locations throughout the area.  The interactive maps guide users with step-by-step navigation to doctor’s offices, patient care floors, on-site dining options, pharmacies, nearby restrooms, and other points of interest.

In addition to wayfinding, the app includes several advanced capabilities that improve the patient experience and access to care. Patients have access to their WakeMed MyChart patient portal and medical records as well as a robust “Find a Doctor” database. App users will also be able to schedule an appointment, reserve their seat in urgent cares, check up-to-date emergency department and urgent care wait times, access virtual urgent care and more.

“Improving access and engaging with our patients at each step of their journey before, during and after care is a core value of WakeMed,” said Debbie Laughery, vice president of marketing and communications for WakeMed. “WakeMed is a large and growing health system, and the WakeMed All Access App makes it easier for our patients to find their way as they navigate our facilities. This app is another tool to help guide patients to their point of care as well as access the right resources to meet their health needs.”

The app is offered in addition to WakeMed’s existing wayfinding resources, including its team of WakeMed Guest Ambassadors – volunteers who assist patients and visitors to ensure they get to the right place for their point of care within WakeMed facilities.

“WakeMed is committed to providing a seamless, positive patient experience across all points of care within their health system.” said Joshua Titus, CEO and Founder of Gozio Health. “Gozio’s system-wide mobile wayfinding platform with advanced patient engagement features is proven to get patients to their appointment on time and increase rates of in network retention and new patient acquisition.”

Funding for the wayfinding app was made possible by The WakeMed Foundation.

How Academic Writing Affects Your Health

You’ve got to agree – academic writing is always an intensive process. You are required to spend endless hours researching, drafting, interviewing people, correcting data, and so on. In this relation, expert writers and coaches at Mydissertations.com opine that there will be a significant difference in your health by the time you graduate.

Many of the health impacts of intense academic writing are caused by the long hours you have to spend working on the paper. The effects can be felt physically but also psychologically. Here are some of the effects of intense academic engagement and the ways to overcome its negative consequences.

Stress

Academic writing requires intense physical, mental, and psychological engagement. A dissertation, for example, requires you to read voluminous books, articles, and journals, among other reference materials. As a result, the body has no time to rest and fully relax.

The mind never rests until you complete all the work at hand. Even though you could be resting after working for hours, the deadline still looms over your head as you think of the next chapter or submission. Finding resource materials is also challenging for most students. That leaves the body and mind fatigued to the point of stress and depression.

A student can avoid stress by planning their time to include intervals for relaxation. You must prepare mentally for the task at hand before commencing your academic work. Supervisors, mentors, and seniors are to help whenever you feel stuck. This way, completing a paper of such intense nature as dissertation will not be a depressing affair.

Long Sitting Hours

Academic writing requires you to sit long hours in the library or the desk perusing through reference materials and drafting the paper. That has a dangerous effect on your body because of immobility. Your body frame and bones may be affected alongside bowel movement.

Experts have recommended that students sitting for two and more continuous hours should stretch a bit before rising up. The desk should be comfortable – it shouldn’t strain any part of your body, like your hands or buttocks. There are ergonomic seats and tables to be used whenever you have to study for long hours.

Drink a lot of water and healthy liquids that support bowel movement. Stretch your academic hours like research, literature review, drafting, and editing within a reasonable duration. It saves you the stress of having to sit long hours as you rush to beat the deadline. You should gradually increase the hours you sit instead of being abrupt in the increase. In case you feel pain or back strain, consult a specialist, and make adjustments on your sitting space as well as the schedule.

Poor Diet

Diet is a significant struggle for students working on their PhDs and theses. Students preparing for the exams also lack the time or nerve to eat well because they need to cover a lot of reference materials within a short time. A lot of PhD and Masters students will show signs of poor health or diet as all focus goes to the paper they are working on. 

Diet must form part of your plans when pursuing a PhD. Work in places like the library or institution where you can access quality food on the regular basis. Take a lot of liquids since you will remain still for long hours. Sitting late in the night when it’s cold also affects your immune system – thus, you must eat healthy foods to enhance your health and keep fit.

Add some fruits and vegetables to your diet. Remember that missing meals also affects your mental processing capacity, and will slow you down. Watch your diet, do regular exercises, and take a lot of water to remain healthy.  

Lost Social And Family Contacts

Losing contact with your family members and friends is one of the key issues when working on PhD dissertations and Masters theses. In particular, it has a psychological effect on your health. They feel that you are withdrawn and do not give them the quality time they require and deserve.

Maintaining contact with friends and family requires planning as well as dedication. It doesn’t make any sense to complete your PhD only to return to an empty home or children who cannot associate with their parents. Plan your time with full knowledge of all other responsibilities that you must fulfill.

Long Hours At The Computer Affect Your Vision

A lot of students experience problems with their eyes because of spending a lot of hours with computers and paged books. Limit the hours you spend reading or writing. Use natural lighting as much as possible, and ensure that the room you are working in is well-lit. Get help from a doctor any time your eyes become problematic.

As you can see, the state of your health while working on academic paper depends solely on the plans you make. Give yourself enough time to relax, eat well, and drink a lot of water.

Reducing Medical Errors with A Nationwide Unique Patient Identifier

Health information management leaders told members of Congress today that removal of a nearly two-decade ban on the use of federal funds to adopt a nationwide unique patient identifier would allow collaboration between the U.S. Department of Health and Human Services (HHS) and the private sector to identify solutions for reducing medical errors and protecting patient privacy.

The American Health Information Management Association (AHIMA) and the College of Healthcare Information Management Executives (CHIME) hosted the Congressional briefing to encourage Senate support for the U.S. House of Representatives’ recent repeal of the ban as part of the FY2020 Labor, HHS and Education and Related Agencies (Labor-HHS) Appropriations bills.

During the briefing, members of the American Medical Informatics Association and the American College of Surgeons joined AHIMA and CHIME in recounting existing patient identification challenges and the patient safety implications when data is matched to the wrong patient and/or when essential data is lacking from a patient’s record due to identity issues.

“Critical to patient safety and care coordination is ensuring patients are accurately identified and matched to their data,” said AHIMA CEO Wylecia Wiggs Harris, PhD, CAE. “The time has come to remove this archaic ban and empower HHS to explore a full range of patient matching solutions hand in hand with the private sector focused on increasing patient safety and moving us closer to achieving nationwide interoperability.”

“Now more than ever we need a nationwide unique patient identifier to ensure that patients are correctly identified in our increasingly digital healthcare ecosystem,” said CHIME President and CEO Russell Branzell. “This is a top priority for our members. We applaud the House for taking a leadership role on this issue by removing the ban and we strongly encourage the Senate to do the same.”

The Health Insurance Portability and Accountability Act (HIPAA) originally required the creation of a unique health identifier in 1998. However, Congress included language as part of the annual appropriations process that prohibited the US Department of Health and Human Services from using federal funds intended for the creation of a unique patient identifier out of privacy concerns.

Not having a unique patient identifier system means that healthcare providers typically rely on a patient’s name and date of birth to identify their medical records in electronic health record (EHR) systems—information that is often not unique to one individual. This means that providers often have a difficult time properly identifying patients and often incorporate medical information into the wrong health record.

“Those of us who work in provider organizations have seen the serious consequences of this ban on patients and their families,” said Marc Probst, CIO at Intermountain Healthcare and a member of the CHIME Policy Steering Committee. “Misidentifications threaten patient safety and drive unnecessary costs to health systems in an era when the industry and Congress are trying to lower healthcare costs. Congress has an opportunity to fix this, but only if the Senate also removes the ban on a unique patient identifier.”   

Speakers at the briefing included:

President Trump’s Executive Order On Improving Price and Quality Transparency

By Ken Perez, vice president of healthcare policy, Omnicell, Inc.

Ken Perez

On June 24, President Donald Trump issued an almost 1,600-word executive order (EO), “Executive Order on Improving Price and Quality Transparency in American Healthcare to Put Patients First.”

The EO’s overall purpose is “… to enhance the ability of patients to choose the healthcare that is best for them” by providing them with access to useful price and quality information, which enables them to find and choose low-cost, high-quality care.  

This EO aligns with previous pronouncements by the Trump administration, including Executive Order 13813 of October 12, 2017, (Promoting Healthcare Choice and Competition Across the United States) and Centers for Medicare and Medicaid Services Administrator Seema Verma’s promise, announced at HIMSS18, “to put patients at the center of the healthcare delivery system and empower them with the data they need to make the best decisions for themselves and their families.”   

Central to this latest EO is the assumption that valid price comparisons can be made for “shoppable” services, defined as common services offered by multiple providers through the market, which patients can research and compare before making informed choices based on price and quality.

Shoppable services are significant. Per a study cited by the Council of Economic Advisers in its 2019 Annual Report, of the categories of medical cases requiring inpatient care, 73 percent of the 100 highest-spending categories were shoppable, and among the categories of medical cases requiring outpatient care, 90 percent of the 300 highest-spending categories were shoppable.  

In addition, improved price transparency could help protect patients from surprise billing, which occurs when patients receive unexpected bills at highly inflated prices from out-of-network providers they had no opportunity to select in advance. Other benefits of improved transparency included competition, innovation, and value in the healthcare system.

The EO specifies that within 60 days of the date of this order, the U.S. Department of Health and Human Services (HHS) shall propose a regulation to require hospitals to publicly post standard charge information, including charges and information based on negotiated rates and for common or shoppable items and services, in an easy-to-understand, consumer-friendly, and machine-readable format using consensus-based data standards that will meaningfully inform patients’ decision making and allow patients to compare prices across hospitals. Posting of standard charge information will apply to all services, supplies, or fees billed by the hospital, and hospitals will be required to regularly update the posted information. HHS will establish a monitoring mechanism to ensure compliance.

The EO also specifies that within 90 days, there will be rulemaking (by HHS, the Department of the Treasury, and the Department of Labor) on a proposal to require healthcare providers, health insurance issuers, and self-insured group health plans to provide or facilitate access to information about expected out-of-pocket costs for items.  

In addition, the EO specifies that within 180 days, HHS shall issue a report describing how the federal government or the private sector are impeding healthcare price and quality transparency for patients, and providing recommendations for eliminating these impediments in a way that promotes competition.

The EO also included mandates regarding the establishment of a Health Quality Roadmap and standardization of quality measures, as well as HHS providing the private sector with increased access to de-identified claims data from taxpayer-funded healthcare programs.

The Trump administration is choosing a consumer-driven approach to try to reduce healthcare costs. As former Rep. Ernest Istook (R-Okla.), president of Americans for Less Regulation, said, “Everything is based upon the theory that consumers would wade through the data to decide whether to seek care from different hospitals or doctors and would pay less.”

Because of its breadth—spanning pricing and out-of-pocket costs for all services, supplies and fees—in striking contrast to the Trump administration’s previous railing against the burden imposed on the healthcare industry by the prior administration and the Affordable Care Act, this EO would also impose a heavy regulatory burden on hospitals, physicians, and health insurance companies. Not surprisingly, the price and quality transparency provisions are opposed by the American Hospital Association (AHA), the Federation of American Hospitals (FAH), and America’s Health Insurance Plans (AHIP). The provisions could prove to benefit companies such as Castlight Health, ClearCost Health, and Healthcare Bluebook that aggregate and present price and quality information for use by the public and employers.

Because of this opposition by nonprofit and for-profit hospitals, as well as health plans, the rulemaking processes for the price and quality transparency initiatives will surely be contentious and potentially lengthy, possibly resulting in a narrowing of the breadth of services subject to the transparency requirements, rollout across multiple stages, an extended phase-in period, etc. Conceivably, the hospital and health plan groups could ask for offsetting relief from other regulatory requirements.  

To that end, the Health Quality Roadmap and standardization of quality measures would be well received by the healthcare industry, and the increasing access to data could be a boon to healthcare providers, healthcare IT vendors, healthcare consulting firms, and health plans—especially in support of improved population health management, given the vast amounts of Medicare and Medicaid claims data.

How To Spot the Early Signs of Cerebral Palsy

Web, Network, Programming

Cerebral palsy is a neurological condition caused by damage to the brain during, or soon after birth. This damage stops the brain from developing properly during the first few years of a child’s life resulting in developmental issues.

Many parents don’t start suspecting their child has cerebral palsy until they start progressing from newborn, to baby, to toddler, often missing developmental milestones along the way. However, the earliest signs of cerebral palsy can sometimes be spotted from birth.

What causes cerebral palsy?

Common causes of cerebral palsy include:

What are the effects of cerebral palsy?

Cerebral palsy tends to result in problems with movement, muscle tone, coordination, and gait and the severity of symptoms varies from person to person.

Cerebral palsy is a lifelong condition, but fortunately it is non-progressive, meaning it won’t get worse as time goes on (although symptoms may vary throughout a person’s lifetime).

Children with cerebral palsy are also susceptible to other conditions caused by brain damage, including:

What are the early signs of cerebral palsy?

Very early signs of cerebral palsy can be spotted from as early as within a few weeks of birth, although children are only usually diagnosed in the first few years of life because the symptoms vary from child to child. Some very early signs include:

As the child gets older, further developmental issues may start becoming more apparent, for example:

In many cases, cerebral palsy becomes particularly obvious when it causes children to lag behind ‘normal’ childhood development. For example, infants are expected to first start sitting up at around 6 months and start walking by 18 months.

If parents notice any of these symptoms in their child, or are concerned about their child’s development, they should see their GP or health advisor for a referral for a specialist assessment.

Do you need advice about a birth injury resulting in cerebral palsy?

If your child has been diagnosed with cerebral palsy following a birth injury, which you suspect was caused by someone else’s negligence (for example, a medical professional at the delivery), you may be able to claim medical negligence compensation.

Medical negligence claims can be complex. You will always need expert evidence (such as a doctor specializing in cerebral palsy) to support your claim. Therefore, you should always consult a medical negligence solicitor with specialist experience in birth injuries for advice on the merits of your case, to assess how much compensation you could receive if your claim is successful, and to conduct your claim on your behalf.

Transforming How Hospitals Identify and Manage Drug Shortages

By Patrick Yoder, PharmD, co-founder and CEO, LogicStream Health.

Thermometer, Headache, Pain, Pills

Prescription drug shortages are an epidemic across the U.S health care system. According to the U.S. Food and Drug Administration (FDA), shortages continue to increase. They have grown more persistent and long-lasting (some active drug shortages have lasted for more than eight years), and the intensity of shortages remains high. So do the effects.

Drug shortages create serious negative impacts on patient care. Shortages of critical or life-saving medications can compromise or delay medical procedures. They can also cause medication errors and patient harm, according to the American Society of Health-System Pharmacists (ASHP). A survey conducted by the Institute for Safe Medicine Practices (ISMP) in 2017 revealed that 71 percent of respondents were unable to provide patients with a recommended drug. Seventy-five percent also stated that patient treatments had been delayed due to drug shortages, and 21 percent were aware of at least one medication error related to a drug shortage in the six months leading up to the survey. A more recent study from Vizient found that 38 percent of respondents said that at least one of the medication errors they recorded from July 2018-December 2018 were related to a drug shortage.

Drug shortages also contribute to higher costs due to changes in hospital inventory control practices, the use of more expensive alternative medications and added labor costs related to shortage management. The Annals of Internal Medicine reported that prescription drug shortages cause an estimated $230 million in additional costs each year because of the rising prices of drugs under shortage and the higher costs of substitute drugs. Labor costs, according to the Vizient report, cost U.S. hospitals at least $359 million a year.

Drug shortage drivers

While quality and manufacturing issues are the most common cause of drug shortages, consolidation among manufacturers, intermittent lack of raw materials, recalls, regulatory enforcement, product discontinuations and natural disasters all play a role. Spikes in demand caused by changes in therapeutic guidelines, new indications and rapid disease progression also drive spikes in drug utilization that can lead to shortages.

Strategies for managing shortages

While hospital systems cannot prevent the larger issues leading to shortages and escalating pharmaceutical prices, they can control how they prepare for and respond to shortages. The first step is awareness. Hospitals that receive earlier notification of shortages have an advantage because they have more time to find additional supply before the amount on hand is depleted.

Once alerted to a shortage, clinical pharmacy teams need to act fast so they can protect limited supplies of life-saving drugs for critical patients, provide guidance about accurate dosing for alternative medications and implement temporary guidelines and usage restrictions during a shortage. In order to implement those strategies effectively, clinical teams need timely information about how much of the medication is available, as well as visibility into ordering, prescribing and dispensing practices.

Technology solutions

Health systems often rely on manual methods of tracking, calculation and communication, including spreadsheets and whiteboards, and piecing together that information without the right technology solutions is time consuming and costly. Finding clinically appropriate alternatives/substitutions, balancing shortages with other clinical priorities and communicating the shortage to clinicians all take time and resources. This manual approach also increases the risk of error and drives up personnel costs required to manage the multiple pharmacy automation systems and electronic health record (EHR) system changes that must be adjusted in the face of a drug shortage.

What health systems need is a solution that quickly and automatically assesses inventory and provides clinicians the data and early warning necessary for making informed decisions, including;

One solution that helps hospitals mitigate the impact of shortages and manage them more efficiently when they can’t be avoided is The Drug Shortage App from LogicStream Health. This solution alerts hospitals to shortages and helps them manage inventory levels, minimizes disruptions to patient care and controls costs by providing all the data and insights in the list above.

The Drug Shortage App allows clinicians to access the data they need and adjust their computer systems without requesting time-consuming reports from IT and informatics teams. Hospital pharmacy teams can efficiently determine and manage the clinical and financial risk associated with a drug shortage without additional support from IT because temporary guidelines and restrictions can be quickly implemented to EHR workflows and tracked within the app and just as easily undone when the shortage has passed.

The app’s algorithm tracks shortages and automatically calculates the impact for each hospital or health system based on available inventory and ordering patterns. For a health system with eight to 10 hospitals, our customers tell us they’re saving upwards of two FTEs since they no longer have to scour external websites for shortage data and match up that information with internal data.

Macro-level fixes

What can be done to reduce the threat of drug shortages? Increasing competition, expanding manufacturing capabilities and taking legislative action all have been suggested and debated as potential long-term, macro-level approaches for curbing the problem. In the short term, hospital systems with solutions in place to efficiently manage shortages are best positioned to minimize the impact on patients, staff and financial viability.

Rhapsody and Corepoint Merge To Advance Interoperability

Rhapsody announces that the company will merge with Corepoint Health, the supplier of the Best in KLAS healthcare integration platform. The transaction will bring together two companies at the forefront of interoperability and create a dynamic combination of technology, talent, services, and trusted customer relationships to address the most complex healthcare interoperability challenges.

Both companies will continue to support and advance their respective solutions, while the combined entity will also devote its expanded resources to addressing the growing need for interoperability among regional, national and international healthcare providers and vendors.

“Corepoint’s platform offers incredibly fast, turn-key operations for provider organizations, HIEs and OEM partners, all with industry leading customer satisfaction. Complementing this with Rhapsody’s fully customizable and multi-platform capabilities creates great synergies for our current and future customers,” said Erkan Akyuz, president and CEO, Rhapsody. “Both entities share great technical depth and breadth and both have maintained long-standing customer relationships, which together yields a broader foundation on which to build the future of interoperability in healthcare.  Together, we can better support our customers to fulfill all of their changing and future needs.”

Available on premises and as a cloud-based service, the Rhapsody and Corepoint interoperability platforms offer comprehensive routing and transformation functionality for every operating environment, offering highly differentiated features, applications and end customer focuses.

The two platforms also support commonly used messaging standards and protocols such as FHIR, HL7 V2, CCD/C-CDA and DICOM.  These integration engines are among the most secure technology platforms in the healthcare industry, with customer bases that include the entire healthcare ecosystem and across the globe, including provider organizations, technology vendors, HIEs and public health systems.

“We are entering a new era in healthcare where the emphasis will be on expanding ecosystems and establishing new data trading partner relationships to optimize clinical and operational workflows. These initiatives will be powered by interoperability and data management: healthcare organizations that can excel in these areas will have a significant competitive advantage,” said Sean Cassidy, CEO of Corepoint Health. “The combination of Rhapsody and Corepoint enables our customers to continue to get tremendous value out of the products and services they love, while having the confidence that their interoperability partner is heavily invested in helping them confront the challenges they will face in the future.”

“We move decisively when perfect opportunities present themselves,” said Philippe Houssiau, operating partner at Hg. “The opportunity to bring Corepoint and Rhapsody together was incredibly compelling. Our investments in these two phenomenal companies demonstrate how excited we are about the future of interoperability. Rhapsody is off to an amazing start as an independent company: joining forces with Corepoint will enable the combined team to accelerate the delivery of FHIR-based services, cloud-based integration solutions and support for regional and national interoperability frameworks.”

Learn more here.

Survey: 32% of Healthcare Organizations Store Their Sensitive Data in the Cloud, Yet Lack the Resources to Protect It

Netwrix released an infographic based on the findings of its global 2019 Netwrix Cloud Data Security Report for the healthcare industry. The infographic provides an industry perspective of the data that healthcare organizations store in the cloud, the state of their cloud data security and their plans for using cloud technology. 

The 2019 Netwrix Cloud Data Security Report revealed that 32 percent of healthcare organizations store a wide range of sensitive data in the cloud, including healthcare data and personally identifiable information (PII) of customers and employees. In addition, the number of those who are ready to adopt Cloud-First approach has increased by 31 percent since 2018, and the number considering becoming 100 percent cloud-based has grown by 12 percent. Unfortunately, their IT teams might not have enough resources to properly protect this sensitive data in the cloud, as 85 percent of them did not see an increase in their cloud security budgets in 2019.

Other findings revealed by the research and shown in the infographic include:

“Prioritizing security efforts is the key to ensuring data security in the cloud, especially if budgets are tight, as is common at healthcare organizations. When organizations know exactly what data they have in the cloud and have classified it according to its value and level of sensitivity, they are in a better position to choose appropriate controls within their budgetary constraints and protect sensitive data more effectively,” said Steve Dickson, CEO of Netwrix.

“By 2022, more than 30 percent of the hospital data centers will be based in the cloud. Healthcare systems have been skeptical about adoption of cloud, but cost pressures and the need to reduce capital expenditure have been changing that mindset. After enduring several high-profile breaches and realizing the maturity of various cloud providers (both in expertise and scalability), healthcare systems are finally less skeptical than they used to be about the cloud.” — Gartner, “Forecast Overview: Healthcare Provider Market, Worldwide, 2018,” by Anurag Gupta, July 13, 2018.

Learn more about the findings of the 2019 Netwrix Cloud Data Security Report for healthcare industry: www.netwrix.com/go/cloudsecurity2019_healthcare