Tallahassee Memorial HealthCare (TMH) has selected Atlanta-based Gozio Health to develop a mobile wayfinding platform for patients and visitors. The experiential wayfinding app will provide users with interactive maps and step-by-step navigation to doctor’s offices, cafeterias, pharmacies, nearby restrooms, parking decks and other points of interest within the TMH health system.
“Serving a 17-county region in north Florida and southern Georgia, TMH chose mobile wayfinding to improve the overall patient experience of our extensive network and guide patients directly to their point of care,” said Stephanie Derzypolski, vice president and chief communications officer at Tallahassee Memorial HealthCare.
TMH patients will have physician directories at their fingertips and the ability to customize their app by creating favorites. TMH plans to expand app features such as appointment scheduling, emergency department and urgent care wait times, and access to medical records, to help with all their medical care needs.
“As we continue to expand Gozio’s services to hospitals across the country, we are pleased to partner with Tallahassee Memorial HealthCare, the first healthcare system in North Florida to adopt experiential mobile wayfinding,” remarked Joshua Titus, CEO and founder Gozio Health. “Gozio’s partnership with TMH will assist them with providing patient and family-centered, quality healthcare to the communities that they serve.”
TMH’s wayfinding platform will provide turn-by-turn directions from home to the closest parking spot and on to patients’ point of care and include Tallahassee Memorial Hospital, Tallahassee Memorial Hospital’s Women’s Pavilion, three off-site clinic/urgent care offices, and three parking decks.