By Lisa Miller, CEO and founder, VIE Healthcare Consulting.
Telehealth is far more than a technology that allows patients to be monitored virtually within a hospital by a specialist or at home by a provider. Although these are key areas for hospitals to utilize telehealth for patients to access specialists and for home care – there is so much more.
My definition of telehealth is that it is a healthcare strategy to be utilized to dramatically improve the care of patients and communities and to support families who care for patients.
4 Ways Telehealth Can Improve Hospital Operations
- Telehealth can aid in reducing hospital readmissions as patient behaviors account for most of the readmissions from medication nonadherence, not scheduling follow-up appointments and, not having access to equipment or supplies.
- Proactively utilizing telehealth for high-risk patients and for the elderly, to maintain care at home and ensure health outcomes.
- Innovative areas where telehealth can be used include rehabilitation care, mental health resources, and even second opinions.
- Telehealth can be used within hospital marketing campaigns to increase awareness and utilization of the service.
As a seasoned industry expert in the healthcare industry, and the CEO and founder of VIE Healthcare Consulting, I am considered a trusted advisor to hospital leaders on operational strategies within margin improvement, process improvements, technology/telehealth, the patient experience, and growth opportunities.
Since founding VIE in 1999, my team and I have achieved over $785 million in non-salary cost savings and revenue improvements for clients globally. My goal is to continuously encourage hospital leaders to achieve their boldest vision and in order to help them do so, I have created the healthcare sector’s only cost savings strategy methodology that is proven to extract unnecessary costs.
For healthcare providers, developing a specific telehealth strategy is key to your overall strategic plan. To begin, I will provide you with five self-assessment strategies to help you further define, develop and deploy a comprehensive telehealth strategy in your organization.