Tag: Infosys

2019 Annual “WITCH Report” On Healthcare Technology Consulting Firms

Paddy Padmanabhan

Despite ending 2018 with a slow Q4, the outlook for technology services in healthcare remains strong, with opportunities in the provider space, robust M&A activity, newly introduced U.S. operations by India heritage firms, and more. The WITCH Report is a comprehensive review of the financial and market performance of global technology firms in healthcare and transaction insight of the sector’s biggest consulting firms.

Damo Consulting announces the annual review of major global technology consulting firms in healthcare. Titled “The WITCH Report” the report includes a comprehensive review of the financial and market performance of 11 global technology consulting firms in healthcare. The report provides a detailed review of market performance metrics, insights and dealings of major global technology firms, including Wipro, Infosys, TCS, Cognizant Technology Solutions and HCL (WITCH).

Aspects covered in the WITCH Report include financial performance, mergers and acquisitions, customer wins, strategic partnerships, new product initiatives and leadership announcements.

“Our annual review of 11 publicly held global technology consulting firms indicates a soft Q4 in 2018, with HLS business growth dropping below overall company growth. One firm continues to be an exception, growing at an impressive 18.56 percent on a YoY basis,” said Paddy Padmanabhan, CEO of Damo Consulting and author of The Big Unlock: Harnessing Data and Growing Digital Businesses in a Value-Based Era.

“The HLS business of all companies covered in this report contains a mixture of offerings, from infrastructure and applications services to business process services and in a couple of cases, IP and platform-based services. While the provider segment has long been a challenge for global IT consulting firms for a variety of reasons, we believe there are emerging opportunities in the provider space from digital transformation initiatives and cost reduction pressures, leading to IT operations outsourcing.”

The WITCH Report also provides additional insight on each featured company’s growth strategy. M & A activity continues to be robust. DXC, Cognizant and HCL have been the most active in the space. Many India-heritage firms have also set up operations centers and innovation hubs across the U.S. to be closer to customers with local talent and the need to tap into scarce skills such as design thinking which are important for digital transformation programs.

“The demand outlook for healthcare remains strong and broad-based. Most firms in this report are deriving their revenues currently from the payer and pharma segments, leaving a huge untapped opportunity in the provider space. As providers start to embrace outsourcing and invest more in digital transformation, global IT consulting firms will see a significant growth opportunity,” says Paddy Padmanabhan.

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Consumers Worldwide Will Allow Access to Personal Data for Clear Benefits, Says Infosys Study

According the results of a recent survey by Infosys, consumers worldwide overwhelmingly will share personal information to get better service from their doctor; however, they are very discerning about how they share.

For example, Americans, Europeans and Australians feel comfortable sharing data with doctors (90 percent), banks (76 percent) and retailers (70 percent); however, the research shows contrasting nuances.

Consumers won’t readily share personal medical history with doctors. The study shows consumers understand the benefits of sharing data but remain cautious of data mining (especially in Europe): 39 percent globally describe data mining as invasive while also saying it is helpful (35 percent), convenient (32 percent) and time saving (33 percent).

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