By Ken Congdon, content marketing manager, Hyland Healthcare.
Due in large part to the HITECH Act and the meaningful use incentive program, electronic medical record (EMR) initiatives have dominated the IT efforts of healthcare providers for the better part of the past decade. Most of the focus over this time has been placed on simply implementing the technology and getting clinicians to embrace it.
Now that more than 95 percent of hospitals in the U.S. are currently using EMRs*, it seems the focus is beginning to shift. However, the move isn’t away from EMRs to some other groundbreaking technology. Instead, the focus is transferring from simply implementing EMRs to optimizing the software in order to squeeze more value out of it.
You see, most healthcare providers aren’t very happy with the ROI they are currently getting from their multimillion-dollar EMR investments. In fact, only 10 percent believe they are getting a positive or superb return from their EMRs, according to a recent survey of 1,100 healthcare professionals by Health Catalyst.
The remainder describe the ROI as terrible, poor or mediocre.
As a result, healthcare providers are turning their attention to enhancing their existing EMR systems. According to a recent Black Book Market Research survey, 61 percent of healthcare respondents say technology optimization is the highest priority IT engagement for their organizations by the end of 2020. Not surprisingly, EMR software and revenue cycle management systems are the primary targets of these optimization efforts.