By Zach Zettler, president, Updox
In 2020, healthcare providers quickly implemented new solutions in response to the COVID-19 pandemic. This year, providers evaluated their ongoing needs and optimized their patient engagement and operational processes.
As we enter a new year, the pandemic and its effects continue to influence the healthcare landscape. The consumerism of healthcare continues to drive the deployment of virtual care technology and paperless solutions, as providers focus on increasing patient engagement. At the same time, providers continue to experience challenges with revenue loss and burnout, placing strain on both budgets and staff alike.
As a result, some of the biggest priorities for healthcare providers in 2022 will revolve around how they can best engage patients without burdening staff. Healthcare technology will rise to meet the challenge, supporting providers with solutions to help them increase efficiency, streamline operations and continuously improve the patient experience while reducing time spent on administrative tasks. Read on for three healthcare technology trends we can expect to see in 2022.
Telehealth Will Grow As Hybrid Care Models Develop
By now, patients have grown so accustomed to telehealth that it has become an expectation for many. In fact, data shows that 41% of consumers expect their healthcare provider to offer telehealth appointment options as a result of the pandemic.
However, in-person appointments are still important and even a preferred option for many patients—in a recent poll by NPR, Harvard University, and the Robert Wood Johnson Foundation, while 82% of respondent households that used telehealth reported being satisfied with it, 64% of households that have used telehealth said they would have preferred an in-person visit over telehealth in their last visit with their provider.