What’s The One Question Healthcare Technology Professionals Should Be Asking Right Now

Anne Dabrow Woods

Response from Anne Dabrow Woods, DNP, RN, CRNP, ANP-BC, AGACNP-BC, FAAN, chief nurse of Health Learning, Research & Practice, Wolters Kluwer.

How can we curb nursing burnout?

The healthcare system simply wasn’t ready for COVID-19, and the pandemic has exposed the system’s weak links. The situation has become exacerbated by an ongoing workforce shortage. Not only are a growing number of clinicians nearing retirement, but also burnout — already a problem prior to the pandemic — has become what many are calling a parallel pandemic.

And this isn’t surprising. Nurses have been working overtime week after week, seeing tremendous loss of life firsthand, and now are being asked to support the vaccine rollout – to the tune of 11 million doses per week.

The most pressing question for healthcare tech right now is how can we curb nursing burnout in 2021?

This is a question we’ve been asking since the early days of Health IT, but new responsibilities over the last few months and growing rates of nurses leaving the profession have raised the alarm for technology companies to do more.

Healthcare leaders, clinicians, and educators have responded by developing innovative workforce solutions and education strategies to keep pace with changing care-delivery models. Specifically, around the vaccine rollout, we can ensure nurses have access to rapid, virtual education around administration best practices and patient education.

We also need to streamline the alerts going to these providers so they only receive the most actionable and important information at the point of care. These providers do not have the time to review every new study that comes out around COVID treatment options. Instead, we can leverage digital tools to provide evidence-based information that is actionable and available at the point of care.

This helps eliminate confusion around what action should be taken, and ensures all members of the care team feel empowered to care for their patients. For on-the-job training, as artificial intelligence becomes more refined and its use expands, algorithms could surface insights much earlier that generate mini-lessons, clinical updates, remediation, and reminders within existing workflows.


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