Tag: Workflow Management and Optimization

How mHealth Technology Improves Population Health Messaging

By Saqib Ayaz, co-founder, Workflow Management and Optimization.

Saqib Ayaz
Saqib Ayaz

Gone are the days when people had to rush to the doctor for regular checkups or medications. Now, with technological advancements, they don’t need to go to the hospital for every small or big health issue. All these are possible because of smartphones. Smartphones have now become a perfect mHealth tool for customized medicine, sending targeted information as well as notification and collecting individual data. Do you know what the best part is? The data that are being used in order to boost population health programs, is getting huge success.

The reason behind the success of this population health messaging using smartphones is simple. An estimated 96 percent of people around the world are using smartphones. This makes it easier for mHealth messaging programs to reach almost all the people in a defined population. Compared to phone calls, people, these days, are making more use of texting and emails to communicate. This has let the healthcare providers create customized and interactive messages that are rich in content and that drives engagement. There are many population health programs that are based on mHealth such as maternal health, smoking, infant health, physical activity, weight loss as well as depression or anxiety. There are also other programs that give people a reminder to visit a doctor for checkups of their children. Some others include programs that are aimed at chronic populations with asthma, diabetes or HIV.

According to a recent study, 91 percent of people admitted that their knowledge of IEHP services was improved with text messages. Compared to a control group, their engagement rate was 2.5 times better. Also, among them, 10 percent participated in a series of health challenges, while one-third completed the challenges. It can be said that there are mainly two reasons why this text messaging became so popular:

  1. About 98 percent of people read it
  2. Text messaging is used by almost 80 percent of the U.S.’ Medicaid population

According to experts, if healthcare providers are going to use mHealth messaging, then they may follow the below-mentioned tips in order to create an effective engagement platform –

What if the patients do not understand what their doctors want them to do and why? This is why it is important that you teach the patients very well as to why and what they need to do so that they can properly follow the care instructions. You can provide them with supplemental information or clarify instructions that were given to them at the time of face-to-face office visit. This way, they will get to know what exactly they need to do with the new medical device. Ask them questions regarding the instructions that have been given and clear their doubts if they have any.

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How Can Healthcare Workflow Analysis Help Hospitals In Deploying their EHR System Successfully?

Guest post by Saqib Ayaz, co-founder, Workflow Management and Optimization.

Saqib Ayaz
Saqib Ayaz

The reason why many hospitals or medical practices fail to integrate the EHR system effectively is that they have not gone for in-depth healthcare workflow analysis before implementing the EHR tool. Healthcare workflow analysis helps hospitals and medical centers to find out areas where health IT solutions can help in increasing the efficiency of performance.

It is important to design an EHR which smoothly fits into the workflow pattern of the medical establishment. The same EHR model does not work for every medical center. This is where healthcare workflow analysis techniques come in useful in designing the best EHR system for the medical facility.

Here are some steps that need to be followed during the healthcare workflow analysis in order to implement the EHR system perfectly:

Mapping of processes

This is the first thing that needs to be done while carrying out healthcare workflow analysis. The core processes that usually take place with regard to individual patients and which need to be analyzed in detail are as follows:

Scheduling: When a person first approaches a medical center, an appointment is fixed. The medical center receives multiple appointment requests every day and all these appointments need to be properly recorded in schedule calendars. Fact sheets are prepared to record the number of patients that the medical center receives during a particular time period. The scheduling process also includes alerts. Both the patient and the doctor should receive alerts about the upcoming appointment in order to be ready for it.

Patient visit: When the patient comes to the appointment, the doctor conducts a medical evaluation. The general checkup is followed by a psych evaluation. After the evaluation process is over, the doctor carries out the diagnosis process. Every step needs to be recorded so that progress notes can be made and the doctor can charge the patient accordingly.

Patient admission: After the diagnosis process is over; the patient gets admitted into the medical facility on the recommendation of the doctor. The enrollment process requires the signing of various forms so that the medical facility gets all the details about the patient.

Treatment process: Once the patient is admitted into the facility, the doctor makes a treatment plan. Either individual therapy or group therapy is provided along with medication management so that the patient can recover as soon as possible.

Discharge from the hospital: When the treatment process comes to an end, the patient is discharged on the date suggested by the doctor. A discharge plan is made and lots of reports are generated in order to record the treatment process of the patient in detail.

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Do You Spend Most of Your Time Completing Patient Health Records Instead of Treating Them?

Guest post by Saqib Ayaz, co-founder, Workflow Management and Optimization.

Saqib Ayaz
Saqib Ayaz

Then you are seriously in need of healthcare IT solutions.

With advancements in technology, the healthcare sector is becoming digitized. The focus is on personalized and patient-centric technology, which can help in accelerating the process of treatment.

Healthcare IT solutions are meant for delivering the best service to the patients as well as to enhance operational efficiency. The American Recovery and Reinvestment Act of 2009 was passed to provide $19 billion for the purpose of promoting the use of EHR technology in hospitals and medical practices. This proves the growing importance of healthcare IT solutions.

Healthcare IT includes the latest technologies like analytics, cloud computing, electronic health record systems, as well as data management systems. A growing number of institutions are successfully implementing healthcare IT solutions to improve their efficiency. It has been observed that manual entering of data and health records of patients are taking up too much time of the administrative staff as well as the medical personnel. This time can be utilized to provide better services to the patients.

Here are some of the benefits of using healthcare IT:

EHR technology –– Electronic health records are part of the digital revolution that has taken over the healthcare sector. EHRs make the whole process of keeping patient records very streamlined and efficient. Data can be accessed both by the doctors as well as the patients because it is available on an electronic platform. The personal health records portal helps in management of patient information. Medical personnel can take better care of the patients when they have all the information on one platform. Time and effort spent on manually entering the data are saved so that doctors can provide better treatment to the patients and can serve the people who are in need of doctor care.

Better coordination of patient care — Healthcare IT solutions help in better coordination between physicians, specialists, nursing staff, lab technicians and other medical personnel. Vital information regarding the patient’s health is available to all of them. When the same data can be accessed by everyone, the problems of duplicate tests, contradictory medication prescription and miscommunication can be avoided. This saves time and minimizes the chances of errors leading to improvement in the overall quality of care that is provided to the patients.

Patient empowerment– When the patient has access to all his personal health records, he can play a more active role in managing his overall well being and determine the outcome of the treatment that he receives. All the lab results, medical history records as well as drug information are available on an online platform for the patient. The EHR system allows the patient to schedule appointments, communicate with the doctor as well as to refill prescriptions. Such healthcare IT solutions increase patient satisfaction.

Cost savings — Healthcare IT not only saves time, but expenses too. Easier documentation reduces the administrative cost and increases the number of patients that a medical facility can treat. This leads to an overall increase in revenue generation.

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