Healthcare faces daunting challenges and uncertainty as we look to the future. But we know one thing to be true: passionate advocates across the industry are working each day to improve the delivery of patient care.
Provider burnout, staffing shortages, inflation and economic uncertainty will force a shift in how care is provided. As a result, in 2023 we will see patient care teams evolve dramatically.
When I began my career as a community pharmacist 30 years ago, the telephone was the pinnacle of technology supporting how we filled prescriptions. Since then, electronic prescribing has helped prescribers and pharmacists step away from the phone and in 2021, Surescripts processed more than 2 billion prescriptions electronically.
This technology puts patient intelligence at prescribers and pharmacists’ fingertips, helping make better informed care decisions alongside their patients while eliminating time-consuming manual processes.
Despite these innovations, the COVID-19 pandemic uncovered gaps that remain in pharmacist and prescriber workflows, including burdensome administrative tasks that we know are contributing to concerning levels of provider burnout and driving costs sky-high.
Our responsibility is to make sure the health technology that exists today is effective in eliminating inefficiencies that contribute to burnout and is focused on supporting evolving patient care teams.
As COVID-19 reshaped American healthcare, interoperability showed real progress with care providers using shared health intelligence more than ever to make care better, safer and more cost-effective, according to the Surescripts 2021 National Progress Report. The report shows how the Surescripts network helped inform billions of healthcare decisions—making prescriptions more affordable, boosting medication adherence, simplifying the specialty medication experience, and fortifying care management processes.
“This year’s National Progress Report demonstrates nationwide momentum toward interoperable, digital health intelligence sharing,” explained Tom Skelton, chief executive officer of Surescripts. “By leveraging the Surescripts network, healthcare professionals of all kinds are getting clinical intelligence at the right time, in the right place, so that they have the trusted insights they need to serve patients.”
By Scott E. Rupp, publisher, Electronic Health Reporter.
The healthcare technology world is ablaze, on FHIR. New proposed standards for interoperability are being established to allow health systems the ability to share information and facilitate patient access to data. Specifically, in large part through a structure known as FHIR.
This “FHIR” the market is speaking of is Fast Healthcare Interoperability Resources, an interoperability standard for electronic exchange of healthcare information. FHIR was developed by Health Level Seven International (HL7), a not-for-profit that develops and provides frameworks and standards for the sharing, integration and retrieval of clinical health data and other electronic health information.
FHIR emerged in 2014 as a draft standard for trial use to enable health IT developers to more quickly and easily build applications for EHRs and to exchange and retrieve data faster from applications. FHIR soon received support from EHR vendors like Epic, Cerner and AthenaHealth. Shortly thereafter, the Argonaut Project emerged to move FHIR forward, and in February 2017, FHIR became a full data exchange standard.
FHIR is interoperability
FHIR is built on the concept of interoperability and modular components that can be assembled into working systems to try to resolve clinical, administrative and infrastructural problems in healthcare.
FHIR provides software development resources and tools for administrative concepts, such as patients, providers, organizations and devices, as well as a variety of clinical concepts including problems, medications, diagnostics, care plans and financial issues, among others. FHIR is designed specifically for the web and provides resources and foundations based on XML, JSON, HTTP, Atom and OAuth structures.
FHIR can be used in mobile phone applications, cloud communications, EHR-based data sharing and among institutional healthcare providers.
According to HL7, FHIR aims to simplify implementation without sacrificing information integrity. FHIR “leverages existing logical and theoretical models to provide a consistent, easy to implement and rigorous mechanism for exchanging data between healthcare applications. FHIR has built-in mechanisms for traceability to the HL7 RIM and other important content models. This ensures alignment to HL7’s previously defined patterns and best practices without requiring the implementer to have intimate knowledge of the RIM or any HL7 v3 derivations.”
Health sector buy-in
The healthcare sector has clearly bought into FHIR, primarily because of interoperability challenges.
“Sharing data between different health systems has required significant investment of IT resources on one-off projects,” said Nilesh Chandra, healthcare expert at PA Consulting. “As the needs for data sharing have increased, hospital IT departments have been swamped with demand for all of this custom integration.
“FHIR and similar standards are an attempt at standardizing data integration, to make it easier to connect EHR systems and easily extract or upload data into them, based on reusable IT components,” added Chandra. “That said, FHIR is an important step in the right direction, but is not the panacea for all health IT integration issues.”
FHIR uses a set of commonly used medical ideas termed as “resources.” The resources are used across many different types of companies and organizations, but can all mean the same thing. An example would be blood pressure readings, or an MRI scan. Those resources are held in EHRs, smartphones, health information exchange databases and so on. FHIR also allows for the mining of those elements since they are tagged in a similar way in the FHIR standard.
“The complex part is done by individual systems that don’t have the same operating system,” said Jason Reed, PharmD blog founder. “Because they can pull that tag then they pull it and exchange it with other entities. They only show the tag and not the other code or structures they had to use to get to that tag.”
While consolidated clinical document architecture allows a group of healthcare items to be sent together, this is essentially like sending an electronic PDF, Reed said. Other systems that have different operating systems can’t break that down unless they use the same operating system.
All of this is a culmination of the fact that digital health data can improve outcomes and lower costs, but the reality has been something less than ideal. For example, during the economic stimulus in 2009, systems were designed before modern web standards for storing and exchanging data were ubiquitous. The industry was caught in the middle of a technical revolution and spent its cash before the best new practices were available, said Nick Hatt, senior developer at Redox.