Recently, Datamark, a provider of digital mailroom, data entry and document processing services, sponsored a webinar hosted by Creative Healthcare, a provider of performance improvement solutions including Six Sigma, Lean and ISO 9001, who gathered together several healthcare leaders to discuss data management and the use of electronic health records and how those systems are changing the way their hospitals practice and administer care.
Though the group shared a variety of experiences about the use of EHRs, the comments – both good and bad – seemed to reach a consensus among the group. As such, each of the comments about ease of use and even innovation are hard to ignore. Nor can we dismiss the fact that the issues shared by this group are not experienced by many of their colleagues at hospitals throughout the country.
However, there were some surprising candor from the participants of the roundtable. One of the most surprising opinions expressed was by Shawn Shianna, MD of FHN Healthcare, of Freeport, Ill.: “Most of us feel we’re being forced to this (implement and use EHRs).”