MGMA President’s Open Letter to HHS Secretary

Susan Turney
Susan Turney

MGMA president’s open letter to HHS Secretary Kathleen Sebelius from Susan Turney, MD, MS, FACMPE, FACP president and CEO, that is an important summation of the current meaningful use Stage 2 situation facing physicians and caregivers:

August 21, 2013

The Honorable Kathleen Sebelius Secretary Department of Health and Human Services 200 Independence Ave., S.W.

Room 445-G Washington, DC 20201

RE: Stage 2 meaningful use EHR Incentive Program

Dear Secretary Sebelius:

The Medical Group Management Association (MGMA) writes today to share our concerns regarding the current meaningful use environment and diminished opportunity for physician practices to meet the requirements for Stage 2 of the program. If the appropriate steps are not taken, we believe physicians that have made significant investments in EHR technology and successfully completed Stage 1 requirements will be unfairly subject to negative Medicare payment adjustments. Accordingly, HHS should immediately institute an indefinite moratorium on penalties for physicians that successfully completed Stage 1 meaningful use requirements.

MGMA-ACMPE is the premier association for professional administrators and leaders of medical group practices. Since 1926, the Association has delivered networking, professional education and resources, advocacy and certification for medical practice professionals. The Association represents 22,500 members who lead 13,200 organizations nationwide in which some 280,000 physicians provide more than 40 percent of the healthcare services delivered in the United States.

MGMA has been very supportive of the federal efforts to promote and encourage the implementation and adoption of EHRs as a pathway toward improved clinical performance and enhanced administrative efficiency. We also were strongly supportive of the decision to extend the start date of Stage 2 by one year. However, it has become clear that the alignment between the more rigorous Stage 2 requirements and the ability of the vendor community to produce and deploy Stage 2 certified products has simply not occurred at the pace anticipated.

Concern regarding vendor readiness

Currently, there are more than 2,200 products and almost 1,400 “complete EHRs” certified under the 2011 criteria for ambulatory EPs. As of this writing, there are only 75 products and 21 complete EHRs certified for the Stage 2 (2014) criteria. This lack of vendor readiness has significant implications for EPs. Without the appropriate software upgrades and timely vendor support, EPs will be unable to meet the Stage 2 requirements and thus will be unfairly penalized starting in 2015.

Those EPs who invested considerable resources in their Stage 1 certified EHR, many of them in small or rural clinical settings, are now in danger of falling behind. To avoid the Medicare payment adjustments, EPs would be required to “rip and replace” their existing EHR with one certified for the Stage 2 criteria. This is an unrealistic and unreasonable demand as the cost to the practice would be prohibitive and the disruption to organizational workflow and patient care would be significant.

There are also practical, marketplace-driven issues that will also impact an EPs ability to meet the Stage 2 requirements. Some vendors have postponed software upgrades for current clients while some EPs looking to move to EHRs for the first time experience lengthy wait times for installations and training. Other vendors are focusing their attention on the Oct. 1, 2014 compliance date for the challenging new International Classification for Diseases, Tenth Revision diagnostic code set- especially vendors who are contractually obligated to supply this mandate in both their EHR and practice management system software to their clients.

Even if a vendor does upgrade their product to meet the Stage 2 criteria and successfully certifies this product late in 2013 or sometime in 2014, these products must still be deployed to the client practices and staff trained on the new software and new Stage 2 reporting requirements. This deployment and training process itself can take a year or more, depending on the vendor.

We are also concerned that the current “all or nothing” approach to achieving meaningful use may prove to be problematic for EPs attempting to meet the more stringent Stage 2 requirements.

Additional recommendations

In order to assist EPs continue to migrate to interoperable EHRs and to avoid slowing the current momentum in the ambulatory environment, we urge HHS to immediately take the additional following steps:

Additional flexibility should be incorporated into the program should the evidence suggest that EPs face clear barriers to achieving meaningful use. This flexibility could include decreasing measure thresholds and converting particularly challenging core criteria to menu criteria. The goal of this flexibility should be to encourage continued participation in the program by EPs.

We believe adoption of these recommendations will help ensure that the Administration’s goal of having a significant majority of our nation’s EPs adopt interoperable EHRs is kept on track and that additional fairness and flexibility is appropriately built in to this important incentive program. Should you have any questions, please contact Robert Tennant at or 202-293-3450.


Susan Turney, MD, MS, FACMPE, FACP President and CEO

CC: Patrick Conway, MD, MSc, Chief Medical Officer and Director of the Center for Clinical Standards and Quality, Centers for Medicare & Medicaid Services Farzad Mostashari, MD, ScM, National Coordinator, Office of the National Coordinator for Health Information Technology

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