Mercy Health System of Maine Selects Allscripts for Outsourced Revenue Cycle Management

CHICAGO, Aug. 9, 2013 /PRNewswire/ —  Mercy Health System of Maine selected Allscripts Revenue Cycle Management (RCM) Services to enhance revenue cycle operations, with the goals of increasing efficiencies of reimbursement processes and patient payments. As organizations make the transition to value-based-care, the reimbursement process may become more complex. Allscripts RCM Services will provide Mercy with an integrated end-to-end solution for the revenue cycle from front office solutions to back office processing and patient collections.

“We chose Allscripts RCM Services because we are in a growth phase and already have trust in the competency of Allscripts,” said Judi Hawkes, Vice President of Physician Practices, Mercy Health System of Maine. “Mercy is already an Allscripts Enterprise Electronic Health Record™ and Practice Management user, so when we sought a partner to help streamline our business as we add physicians, we knew Allscripts was the right partner who could fully meet our needs now and position us well for the ever changing healthcare environment. Mercy understands that Allscripts RCM Services focuses on physician practice efficiency, revenue cycle enhancements and population health management, which is a model that has very different needs and patient flow than the hospital environment.”

Effectively managing the revenue cycle and collecting full payment for services provided is becoming increasingly challenging for practices. Allscripts RCM Services is an outsourced solution that combines Allscripts revenue cycle technology with expert professional services to assist practices with getting reimbursed accurately for the care they provide. Allscripts RCM Services is a fully hosted solution that eliminates the need for a large upfront investment and reduces implementation time. Allscripts professionals manage collections to help reduce reimbursement issues and assist with capturing complete payments.

Mercy Health System has 160 caregivers in 26 locations across Portland and Southeastern Maine.

“Our goal is to help Mercy Health System of Maine focus on providing quality care for its community and help them get reimbursed for the services they provide,” said Paul M. Black, President and Chief Executive Officer of Allscripts. “Allscripts RCM Services creates efficient management of the revenue to enable practices to focus on the ACO, PCMH, MU and other quality initiatives that will be needed in the near future. Having Allscripts RCM Services frees up time and resources so Mercy can add physicians and focus on delivering excellent patient care.”

About Mercy Health System
Mercy is the Greater Portland regional health care system representing the highest standards of clinical excellence and compassionate care. A story that balances exceptional quality with considerable value. A team of leading health care providers with innovative services focused on you and your family’s health: your care…your voice…your story…your choice.

About Allscripts
Allscripts (NASDAQ:  MDRX) delivers the insights that healthcare providers require to generate world-class outcomes. The company’s Electronic Health Record, practice management and other clinical, revenue cycle, connectivity and information solutions create a Connected Community of Health™ for physicians, hospitals and post-acute organizations.  To learn more about Allscripts, please visit, Twitter, YouTube and It Takes A Community: The Allscripts Blog.

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