Many healthcare professionals are now providing telemedicine calls and video conferences as an option to their patients due to the COVID-19 pandemic. Although this is a wonderful tool for both patients and doctors, many people have not taken full advantage of the easy access they now have to their doctors. In addition, doctors have not yet understood the full scope of benefits that this form of communication has to offer.
Unfortunately, many hospitals are fearful about the HIPAA compliance, technological advancements, and legal implications of using this form of care. There are expert lawyers that are trained to handle CA telemedicine violations if a client believes that their privacy was violated. After the legal requirements are adhered to, there are a few reasons why telemedicine will improve your pipeline of business.
1. Patient Loyalty
Often, patients visit a doctor once every few years, with little to no contact in between consultations. When you only see your doctor every few years, it is difficult to develop a trusted relationship. Without a relationship, you are likely to prospect other doctors that have more flexible schedules or cheaper services. When you provide telemedicine capabilities to your client, you can begin a loyal relationship. This relationship will help the customer develop trust for your services and loyalty to your organization.
2. Cost Savings
When you use telemedicine, both the doctor and the client save money. For patients, it is expensive to visit the physician every time you have a question or concern. For hospitals and offices, it is cumbersome to reapply hygiene essentials and conduct routine examinations for each and every patient. By having certain consultations that can be completed over video conferencing, both parties will save time and money.
Healthcare professionals have limited schedules. When someone comes into the office, it often takes a bulk of time just to get settled in and ask routine questions. When experts are able to conduct their meetings over video, they have a greater ability to see more clients throughout the day. In addition, it allows them to have more flexibility to travel through different hospitals and offices based on the procedures that are happening at other points in the day. With this care, customers can ask emergency questions to their provider without having to be in the facility.
4. Increased Safety
There are certain people who have contagious illnesses and should not visit a doctor’s office because they can incidently infect others. These individuals can simply be prescribed a medication to cure their ailments. With telemedicine services, you can provide assistance to the sickest clients without accidentally infecting yourself or others. When you offer this service, you will please the majority of your clientele base.
Telemedicine is here to stay. Due to the amazing opportunities it provides, hospitals and offices across the globe need to invest time and money to ensure their practices are legal, compliant, and effective. With this investment, they will have the ability to extend their reach and continue providing top-notch services to the sickest patients.