By Kevin Torf, co-founder and managing partner, T2 Tech Group.
IT outsourcing by hospitals has been booming the last couple of months, due in part to the pandemic. Effective outsourcing enables hospital IT staff to spend less time on infrastructure and more time on key projects, ultimately allowing the bigger team and executive leadership to focus more on core healthcare delivery and management – a top priority for most.
Finding the right IT partner isn’t always easy though, resources and guidance can be scarce as hospitals try to keep up with ever-changing requirements for IT services. What’s needed is a trusted IT partner to guide healthcare systems through both short- and long-term strategic plans. The ideal consultant should not only be knowledgeable across the IT ecosystem but also understand how emerging toolsets can be used in clinical workflows to better serve patients.
Well-executed outsourcing can solve difficult internal problems cost-effectively, but poorly executed outsourcing can worsen those problems or create new ones. It’s an important and difficult task to pick the right partner for your IT needs, so how can hospitals identify top-performing, healthcare-savvy IT consulting firms in an industry brimming with hundreds of options? Consider these criteria when evaluating a partner: