By Ron Strachan, healthcare CIO advisor, Zoom.
Healthcare is constantly evolving, with new technologies permanently changing the hospital and care delivery models. Today, medical practitioners are leveraging technology with medical care devices and electronic health records that are kept digitally secure for patients.
Digital communication plays an essential role in the provider-patient relationship, especially in clinical settings, where patients’ health is at stake. Technology benefits patients and practitioners by making their lives easier and files more accessible. However, digitally powered facilities face unique challenges when natural disasters, cyber attacks or power outages strike.
The safety and functionality of medical facilities is paramount, regardless of outside factors. To this end, collaboration solutions, like Zoom, have built local survivability into offerings to help ensure seamless operations under any circumstance. Local survivability enables ongoing communication in healthcare and other industries, allowing organizations to maintain internal and external connectivity, establish on-site safety, serve patients, minimize revenue loss and continue clinical care during outages.
The vital role local survivability and accessibility play in a digitally progressive world
Survivability allows organizations to connect to a local network to continue operations when connectivity is lost. Local survivability can help sustain internal dialing functionality and basic supplementary services to mitigate disruption in case a data network fails and the application server loses connectivity with the storage server. In the case of a natural disaster, vital communication tools, including phones, can be impaired due to failed network connectivity.
In the healthcare industry, this inconvenience becomes life-threatening when examining how practitioners would handle situations that depend on expedient communication. How would a nurse contact a doctor if a patient is experiencing chest pain? How would a doctor at home call an intensivist to get an update on a recently treated patient? Phone uptime is critical in these conditions and more.