By Lisa Esch, chief of strategy, innovation and provider industry solutions, NTT DATA Services.
The current state of our healthcare system is in disarray. Healthcare organizations are overworked and understaffed as they deal with the ongoing pandemic resulting in half of all healthcare workers reporting they’ve experienced burnout during this time.
Technology has the potential to solve these challenges, and as more digital health options become available, healthcare practitioners are using more tools that allow them to work more quickly and better serve patients.
Unfortunately, most health technology is developed in a vacuum creating silos of critical information inaccessible and unconnected in caring for patients. Disjointed and disconnected services result in key pieces of information not being available at the time and place required, and productivity can be impacted when healthcare practitioners have to navigate multiple source systems to retrieve data. In turn, this impacts the number of patients that can be seen in a given period and can potentially put human lives on the line if medically critical data is inaccessible in an emergency.
The healthcare community is beginning to embrace a solution to this problem: interoperability. Let’s explore what this means for healthcare providers and why it’s so important in the disorganized, digital healthcare system of 2022.
What’s healthcare interoperability? Why does it matter?
Interoperability services and tools bridge the gap between incompatible systems and data sets, providing a more seamless experience for both patient and provider. It has two primary definitions: