Tag: Greenway Telehealth

Greenway Health Client HealthLinc Implements Greenway Telehealth To Expand Virtual Care Offerings

Greenway Health, a leading health information technology services provider, announces an expanded partnership with HealthLinc, a nonprofit organization dedicated to improving healthcare for the residents of northern Indiana. A Greenway client for more than a decade, HealthLinc will be leveraging Greenway Telehealth, the first tool in the company’s virtual care portfolio, to remove care delivery barriers, enabling greater provider productivity and improved patient outcomes.

HealthLinc is a leading nonprofit organization with 12 community locations, serving five counties in northern Indiana with 97 providers and over 150 staff. The organization operates a Patient-Centered Medical Home model, offering medical, dental, optometry, behavioral health and more. HealthLinc implemented telehealth early into the pandemic but was seeking an improved solution that did not require separate logins for each of their providers, and that was easier for patients to use while completely protecting their data. With Greenway Telehealth, the organization now benefits from a secure, HIPAA-compliant solution that is integrated with its core electronic health record.

“Our goal at HealthLinc is to make a difference in our patients’ lives by delivering the exceptional care they deserve,” said Melissa Mitchell, chief operating officer, HealthLinc. “Prior to the COVID-19 pandemic we were seeking a telehealth solution that would offer the convenience and flexibility our patients were requesting. Now, with Greenway Telehealth, we have a long-term solution in place that will further enable us to improve access to resources and care, including as part of our paramedicine program for homebound patients. Our improved experience with Greenway Telehealth enables us to focus more on innovation, exploring what virtual care looks like for our most at-risk patients, ultimately closing gaps in care and improving outcomes.”

Launched in October of 2020, Greenway Telehealth was developed in direct response to evolving client needs and the increasing demand for a secure, high-quality and flexible remote care solution that practices can implement as part of a long-term virtual care strategy. Since its initial launch, the solution has been implemented by thousands of users and featured on Becker’s list of Telehealth Companies to Know.

“For ambulatory care providers, having a telehealth solution integrated with its core EHR is a key component to reducing administrative burden and provider burnout, while maximizing the efficiency of the practice with added flexibility to maintain business continuity,” said David Cohen, chief product and technology officer, Greenway Health. “We’re excited to expand our partnership with HealthLinc and to provide them with the telehealth solution they need to further improve care and patient outcomes.”

Greenway Telehealth is now available at a special rate of $39 per provider, per month. For more information on how Greenway’s EHR-integrated telehealth solution can help your practice maintain business continuity, create additional revenue streams and reach new patient populations, visit http://www.greenwayhealth.com/solutions/telehealth.

Greenway Health Develops New Telehealth Solution


Greenway Health announces it is working to develop innovative virtual care solutions that are now essential for today’s ambulatory care practices.


“At the start of the COVID-19 pandemic, we saw a dramatic shift in the way care was being delivered. Providers relied on virtual care to continue seeing patients during periods of shutdown and quarantine,” said Richard Atkin, CEO, Greenway Health. “Just as our healthcare providers have remained committed to patient care, Greenway too, will continue on our mission of enabling ambulatory care practices with the tools they need to improve outcomes, streamline workflows and maintain business continuity.”


As the first tool in its virtual care portfolio, Greenway will be developing and launching Greenway Telehealth™, a secure, HIPAA-compliant solution designed with an easy-to-use interface for both providers and patients. Greenway Telehealth is being designed according to the specific needs of Greenway’s ambulatory care customers, and in particular, practices looking for a sustainable, long-term solution. Greenway Telehealth will remove care delivery barriers, enabling greater provider productivity and improved patient outcomes. Product updates and enhanced electronic health record (EHR) integration will be delivered to customers on a rapid cadence to create additional workflow efficiency. The solution will be powered by Twilio, Greenway’s current Patient Messaging vendor.


“We are excited to be moving forward on our path to creating long-term virtual care solutions that can easily be implemented into our customers’ established workflows,” said David Cohen, chief product and technology officer at Greenway. “With these new tools, we are arming today’s providers with the technology they need to continue to deliver quality care to their communities, while also expanding access to care to those who need it most.”

Greenway Telehealth will be available for customers in the fall of 2020. For more news and information regarding Greenway Telehealth, please visit www.greenwayhealth.com/solutions/telehealth.