Feb 28
2023
The Role of EHR Platforms and Technology In Concierge Care
By Sameer Bhat, vice president of sales and co-founder, eClinicalWorks.
How has the pandemic changed your view of healthcare? For many patients, they recognized that the services their doctor was providing them wasn’t good enough. In a recent survey from Concierge Medicine Today, 25% of respondents said convenience and long wait times were an issue when going to the doctor, while 16% said they feel like a number. Many found a solution in concierge care.
Concierge care provides personalized care to members with added flexibility to work with patients’ schedules. Many concierge doctors offer at-home appointments, on weekends or after-hours for added convenience. Because of the benefits this type of care offers, the market is experiencing tremendous growth. In the next 10 years, concierge care market size is expected to nearly double to $22.7B.
C by Precision Care is a leading global medical navigation concierge business that provides access to revolutionary predictive, personalized, and life-saving diagnostic tools. The business was created to offer new medical technologies and innovative precision diagnostics. With such innovative tools for patient care, the practice wanted to ensure that its internal technology and software were just as advanced.
A Digital File Cabinet and Search Engine for Patient Records
A doctor-patient relationship is developed over time so that the doctor has a deeper understanding of a patient’s medical history and needs. But when a patient needs to visit a new doctor or change doctors, their medical history needs to move with them. While the industry has undergone a massive transformation, digitizing physical records into electronic health records (EHRs), there’s still room for improvement when it comes to accessing and organizing all that data.
C by Precision Care gathers records from hospitals such as Mount Sinai, Holy Cross and Baptist which use different EHR software. With multiple EHR software platforms to search depending on the hospital a patient is referred from, providers waste time trying to piece together a patient’s medical history. EHR platforms are creating innovative solutions to help streamline this process. PRISMA is a health information search engine that brings together records from small clinics to large-scale hospital systems into one searchable system. It also aggregates patient information from insurance payers and patients’ wearable devices to promote better interoperability. C by Precision Care is using the tool to search for patients records more efficiently and use their findings to improve value-based care.