Dec 27
2021
The Surprising Benefits of Managed IT Services
Managed IT assists firms in many ways to ensure that the correct people and resources are allocated in the best possible manner, hence providing a financial advantage in turn. Managed IT services can help other common efforts by enhancing customer happiness, investing in new resources, optimising current resource use and refining the agility of a business. Here are a few ways Managed IT Services gives organisations financial benefits:
User productivity
As business owners and IT managers, you look to technologies to boost productivity and improve business performance. There’s an issue if your technology doesn’t do that.
You lose money whenever your users can’t work. Unplanned downtime costs organisations $58,118 per 100 users, according to IDC statistics. The typical employee lost 12.4 hours a year as a result of server unavailability. By deploying managed IT services, server and network downtimes have been reduced by more than 58%.
Initial small investment
Managed IT services assist you to compensate for your initial technology costs investment. You pay for the service by low monthly investment, rather than spending thousands of dollars on hardware and software upfront. Since the service is an operational cost and not a capital cost, you do not have almost as many resources in the management of your business technology. More than that, your plan includes updating new software, so you won’t be charged additional fees simply to keep your technology up to date.
Fast response time
Employees cannot be slowed down by downtimes or any technical problems in today’s corporate world. Especially during heavy traffic times, help is needed 24/7/365 to ensure your staff is constantly productive. Help is always available for your users with a service specialist at your side, day, night, weekends or holidays.
Knowledge and experience
One of the greatest advantages of managed IT services is that you work on a team with qualifications, education, certifications and industry-specific expertise. A managed services provider provides you with access to top IT managers with specialised knowledge and denies the need to discover them and recruit them. If you work with an IT support provider, your business also has access to the latest technology on the market and the technology may be deployed fast and easily.
Focus on core goals
As your firm expands, your IT demands will grow. Your IT team may be able to handle some of that increased burden, but will most likely be overwhelmed and unable to scale according to the needs of your enterprise, requiring you to assign additional responsibilities to personnel outside the IT team who can distract from key business goals.
One of the advantages of managed services is that it not only frees your personnel from concentrating on the activities they were employed to accomplish – it also allows them to fill gaps as necessary. A highly skilled managed service partner offers a flexible service model to select which level of support you need to stay light on and outsource to the whole IT department of your organisation.