Tag: AMD Global Telemedicine

Closing The Gap of Healthcare Accessibility For Rural Americans

Amy Miller

By Amy Miller, regional director of growth, AMD Global Telemedicine.

With the trend of remote working on the rise and telehealth becoming increasingly significant, high-speed internet has become a fundamental necessity for every community. Despite these advancements, rural Americans are being left behind. According to the Federal Communications Commission, around 17% of rural Americans lack broadband access as of 2019, the most recent data available. Urban Americans without broadband access is in the low single digits. As such, the absence of high-speed internet directly affects the implementation of telehealth in rural areas.

Even more concerning is the fact that rural communities in the U.S. are facing a shortage of healthcare professionals. It is estimated that 4,000 additional primary care practitioners are needed to meet the needs of rural communities. Rural Americans often need to travel long distances to access specialty care in person, but travel is not an option for everyone, leading to delayed care and poor health outcomes. Rural Americans also have higher rates of death, disability, and chronic disease than urban Americans, and are twice as likely to die from COVID-19 infections.

Fortunately, increased broadband access in outlying areas can help patients get the care they need and close the accessibility gap thanks to telehealth for rural communities. As these solutions gain traction, it is now more important than ever to ensure that telehealth options and increased broadband capabilities are implemented as we work to improve rural healthcare.

How Telehealth Solutions Are Closing the Accessibility Gap

Telehealth solutions are already closing the gap in healthcare access for rural citizens in several ways. For example, the technology used in telehealth has improved in recent years, with increased integrations between platforms, medical devices, and EMRs. The platforms themselves have never been more user-friendly. These advancements make it easier and more accessible for patients and providers to use telehealth services.

Furthermore, scalable solutions have provided a greater variety of services. The range of telehealth services available has expanded in recent years, with technology that addresses multiple specialties under a single platform. This also includes more widespread coverage. As telehealth solutions and services have expanded, so have insurance coverage options. These improvements make telehealth a more cost-effective solution for many patients for the right use cases.

There have been several regulatory changes in recent years that have made it easier for healthcare providers to offer telehealth services, such as temporary waivers on certain requirements. All these improvements in technology, insurance, and increased telehealth service offerings have worked together to create more accessible health solutions than ever before.

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A Telehealth Transformation Can Improve Patient Retention

Amy Miller

By Amy Miller, regional director of growth, AMD Global Telemedicine.

Fewer Americans were visiting primary care providers even before the pandemic.

According to a long-term study published in JAMA Internal Medicine, the number of U.S. adults with a primary care physician slipped from 77% in 2002 to 75% in 2015. It’s a seemingly slight decline that nonetheless represents millions of patients. And due to the pandemic, fear of entering hospitals will continue exacerbating the issue, causing health systems to miss out on long-term revenue-building relationships. Fortunately, virtual care can fill in the gaps if healthcare organizations implement it appropriately.

COVID-19 made people cautious about nonessential in-person interactions, but it also encouraged them to try new technological solutions ranging from shopping for groceries online to telehealth visits with physicians. According to Kyruus’ “Patient Perspectives on Virtual Care Report,” 72% of patients surveyed tried virtual care for the first time during the pandemic, and more than 75% of them were “very satisfied.” In fact, nearly three-quarters of respondents want virtual care to be an option in the future, and half would switch providers to ensure they have that choice.

Taking Telehealth Further

The videoconference model of telehealth popularized during the pandemic has been incredibly effective at extending access to care, but it does have limitations. In particular, video-only virtual care doesn’t allow for the real-time transmission of diagnostic data from medical devices, including stethoscopes, EKGs, and ultrasounds. By offering virtual care models that integrate medical devices, physicians can diagnose and treat a wider variety of patients with more accuracy. Facilities can also extend care to treat and bill higher-acuity patients.

Patients and providers currently use telehealth primarily for one-off appointments, but organizations can leverage a more adaptable telehealth program across the care continuum and at multiple touchpoints. Achieving this goal will require health systems to view telehealth as a key part of care delivery instead of an exception. To embrace telehealth and reap the benefits of improved service quality and patient retention, healthcare leaders should follow three key steps:

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