Mar 7
2025
EHR Vendors Embrace AI to Transform Healthcare Workflows
Electronic health record (EHR) vendors are accelerating their adoption of artificial intelligence, aiming to enhance clinician workflows, improve patient care, and remain competitive in an evolving healthcare landscape.
Leaders including Epic and Oracle are integrating AI-driven capabilities into their platforms to help alleviate administrative burdens and boost productivity in an industry grappling with rising costs and clinician burnout.
The move signals a pivotal shift in the role of EHR systems, which have long been criticized by healthcare professionals for their complexity and time-consuming documentation requirements. By leveraging AI, vendors seek to modernize digital health records and make them more intuitive, efficient, and beneficial for both providers and patients.
Addressing Clinician Pain Points
Healthcare professionals often cite EHRs as a source of frustration due to their intricate interfaces and excessive data entry demands. While these systems were originally implemented to digitize and streamline medical documentation, they have frequently been viewed as more of a bureaucratic necessity than a tool designed to support clinical decision-making.
Leigh Burchell, chair of the Electronic Health Records Association, told Healthcare Dive of the need for AI to alleviate administrative strain rather than replace physicians. “Doctors are not looking for AI to act as a doctor or step into their place. They want help with administrative burdens—tasks that take time after a visit to document—so they can focus on patient care,” Burchell explains.