Saama Announces Comprehensive Patient Engagement Solution

CAMPBELL, Calif.–()–Saama Technologies, Inc., a leading pure-play data and analytics solutions and services company, today announced the Saama Patient Engagement Solution aimed at healthcare providers to improve patient engagement and deliver higher quality patient care. Saama’s end-to-end solution improves patient care experiences and enables optimal patient engagement strategies for better Hospital Consumer Assessment of Healthcare Providers & Systems (HCAHPS) scores that can directly lead to higher financial reimbursements.

The Saama Patient Engagement Solution helps healthcare provider organizations with the challenges of the pay for performance government model that reimburses or penalizes providers based on HCAHPS patient satisfaction and care outcome scores. The solution directly addresses this need by merging comprehensive big data sets, including: social media, internal surveys, EMR/HER notes and CMS/HCAHPS and then applying our Saama Analytics Framework with advanced data science to provide a 360-degree view of patient engagement. The intuitive user interface and powerful data platform provide a visual analytical framework driving the development of key insights through the deployment of best-of-breed technologies that leverage your existing business intelligence architecture. The full power of the solution is in its ability to identify how specific topical areas contribute to patient engagement and satisfaction. In addition, it enables the use of predictive analytics techniques to model the impact on the total scores based on improvements in specific topical areas. The solution not only provides a detailed view by provider facility, but also enables competitive benchmarking of neighboring facilities.

Our Saama Patient Engagement Solution uses industry-leading big data analytics, natural language processing (NLP) and scoring algorithms to deliver an innovative patient engagement solution to improve the patient experience. It helps identify weaknesses and key opportunities for enhancing patient care, promising a:

  • Ten percent improvement in HCAHPS scores in 12 months
  • Fifty percent time reduction from problem identification to action
  • Complete data and analytics solution delivered in 10 weeks

“Today’s healthcare landscape is changing due to the wealth of data at our fingertips,” said Scott Clarke, VP & GM, Life Sciences and Healthcare at Saama Technologies. “Healthcare organizations must harness this data to effectively identify opportunities for improving patient care. Saama’s solution analyzes all of the diverse data sets to offer optimal patient engagement strategies that deliver profound results.”

Learn more about The Case for Patient Engagement and Saama Analytics Framework by visiting our website. Or contact us to find out how we can help you with your patient engagement initiatives. You can also join us at the Healthcare Information and Management Systems Society (HIMSS) annual conference and exhibition to learn more about how Saama’s data and analytics solution can help improve patient engagement. Visit booth 7487 to watch a demonstration, learn more about Saama’s offerings and enter a daily drawing to win a Fitbit Flex wireless activity and sleep wristband. Come before 4 pm to drop off your card; winners will be announced at the end of each day.

About Saama Technologies, Inc.

Saama Technologies is one of the largest pure-play data science solutions and services companies focused on solving the data management and advanced analytics challenges of the world’s leading brands. Based in Campbell, CA, Saama has over 15 years of history in implementing business analytics, big data, predictive analytics and data management solutions for global clients in industries such as life sciences, healthcare, insurance, financial services, high technology, media and public sector. Saama serves these clients from its offices in US, Europe and India. Saama can be reached at

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