Report: Practice Fusion Voted No. 1 Overall EHR in “Year of the EHR Switch”

SAN FRANCISCO – July 23, 2013 – Practice Fusion, the largest physician-patient platform in the US, has been voted the No. 1 EHR across all specialties and practice sizes in the 2013 State of the Ambulatory Electronic Health Records Replacement Market survey independently conducted by Brown-Wilson’s Black Book Rankings. For the third year in a row, the EHR also took the top spot for primary care customer satisfaction, e-prescribing functionality and Meaningful Use achievement. Practice Fusion has made this report available for free here.

The across-the-board honors came in a year termed the “Year of the Great EHR Switch” by the Brown-Wilson group, due to the large number of respondents who expressed dissatisfaction with their current EHR. Nearly one in three respondents reported wanting to switch EHRs, with more than half of those planning to do so in the next year. Brown-Wilson, in its report, concluded that “EHR market shifters now pose to reallocate more than $5 billion in sales as the unstable vendor marketplace heats up.”

“We provide a free EHR, free support and we listen to our users to constantly improve our product,” said Ryan Howard, CEO of Practice Fusion. “Other EHRs nickel-and-dime their users for expensive products that don’t evolve, with little support. Brown-Wilson’s report confirms the inevitable: there will be major shifts in the EHR market in the coming months.”

Key Facts on the Switching Market:

Key Facts on the EHR Vendor Rankings:

Brown-Wilson Group invited over 300,000 health IT and EHR users to evaluate more than 600 medical software and service providers, including 480 EHRs. Responses from 16,800 medical professionals, IT specialists and other EHR users are used to rank EHR vendors across key performance indicators, including training, reliability and trust.

“In a year when underperforming EHRs are beginning to lose their market share, we are pleased to recognize Practice Fusion as the top overall EHR in the switching market and the top ranked EHR among primary care practices for the third year running,” said Doug Brown, senior partner and founder of Brown-Wilson Group. “Practice Fusion’s free EHR is ideally placed to take advantage of all the dissatisfied users who plan to switch in the coming months.”

Reporters interested in more information on Practice Fusion and the Brown-Wilson 2013 State of the Ambulatory Electronic Health Records Replacement Market report are invited to

About Practice Fusion

Practice Fusion’s health platform delivers revolutionary technology to doctors and patients. Founded in 2005, the company disrupts the status quo by offering a free, web-based electronic medical record (EMR) system and complete practice management suite for physicians. In April 2013, the company launched its consumer-facing platform, Patient Fusion, where patients can find and book appointments with doctors and access their medical records. Practice Fusion is a driving force in modernizing American health care, used by a community of 150,000 medical professionals serving 66 million patients. The World Economic Forum recognized Practice Fusion as a Technology Pioneer in 2012. For more information about Practice Fusion, please visit

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