Electronic Health Reporter

JACKSONVILLE, Fla.–(BUSINESS WIRE)–Critical Alert Systems will introduce its new CommonPath Reporting Solution during the HIMSS Annual Conference and Exhibition, Booth #7754, February 23-27, in Orlando, FL. Designed to work with CommonPath nurse call and built-in locating system to monitor, assess and report on HCAHPS hot points, the new CommonPath Reporting Solution provides a complete forensic picture, enabling management to optimize staffing and deliver better patient care.

The CommonPath Reporting Solution offers a full suite of activity reports that are easily accessed from any Internet-enabled computer by authorized staff. Reports are available in summary, graphical and real-time dashboard format and focus on an individual, unit, facility or at the organizational level. Dashboards are driven by the data in the reporting system and provide an at-a-glance indicator of current system and staffing performance metrics. Using these dashboards, hospitals can gain deeper insight into areas with direct impact on HCAHPS, such as:

• Response times to patient requests

• Caregiver call response performance

• Rounding performance

• Workflow analysis

“It’s become increasingly important for hospitals to be able to identify and understand the factors that influence patient satisfaction, caregiver productivity and workflows, and the new CommonPath Reporting Solution is designed to provide actionable information that can help them achieve those goals,” said Critical Alert CEO Ed Meyercord. “Hospitals can also create customized reports that provide deep insights around a specific caregiver, patient, piece of equipment or event. This smart design can accommodate unanticipated reporting scenarios – something out-of-the-box reporting solutions can’t do.”

The new CommonPath Reporting Solution Suite includes reports on call events, workflow, performance, messaging and presence. Forensic reports provide details around events that took place in a specific patient room at a specific time. This report serves as an invaluable snapshot for hospitals seeking to easily and accurately document sentinel events for use in debriefings, training and any potential litigation.

“We worked with our customers to develop this new reporting capability and undertook an extensive analysis of hospitals’ current need state for reporting,” added Critical Alert President and COO Ted McNaught. “What we discovered not only helped us create deeper reporting capabilities, it also illuminated the evolving reporting and information needs that are driving today’s healthcare technology decisions.”

About Critical Alert Systems

Critical Alert designs and delivers the most technologically advanced, easy-to-use nurse call solutions on the market. Using native middleware, our CommonPath™ nurse call allows clinicians to enhance their workflows, lower costs, improve staff performance, and raise patient satisfaction. Our systems capture and store all events and patient interactions allowing hospitals to generate relevant and customizable reporting with real-time dashboards. Through its paging services, Critical Alert provides fast and reliable critical messaging for emergency medical and disaster response teams in 13 states in New England and the central southeastern U.S. Critical Alert also is an equity partner with Mobile Heartbeat^TM, smartphone technology that provides clinicians instant access to critical patient information. More information is available at www.criticalalertsystems.com and www.mobileheartbeat.com.