M*Modal Selected by Flagler Hospital for Speech-Driven Clinical Documentation

M*Modal, a leading provider of clinical documentation and Speech Understanding solutions, today announced that Flagler Hospital has integrated M*Modal Fluency Direct, Fluency for Transcription and Fluency for Imaging software as part of its health IT infrastructure, enabling Flagler’s physicians, pathologists and radiologists to create fast, accurate patient records using their voice.

Based in St. Augustine, Fla., Flagler Hospital is a 335-bed, acute care hospital that has been ranked among the top hospitals in the nation for both clinical excellence and patient safety for the past eight consecutive years. In an effort to reduce documentation costs and enhance physician satisfaction with its Allscripts electronic medical record (EMR) and GE Centricity imaging systems, Flagler chose M*Modal’s Fluency solutions.

“We were looking for speech technology software that offered the highest possible accuracy, supported existing workflows with fast turnaround time, and was easy to use,” said Dr. Michael Sanders, CMIO at Flagler Hospital. “M*Modal’s Fluency products met all of our criteria, and have the best speech accuracy we’ve seen on the market. The software understood different dialects easily, and required minimal training to get up and running.”

In addition, Flagler praised M*Modal’s single speech architecture, which stores physicians voice profiles in the cloud. “M*Modal’s solutions enables our staff to dictate at the hospital, the office or at home with the same level of accuracy, capturing more of the patient’s story than before,” said Dr. Sanders.

Video testimonials from Flagler executives can be found at mmodal.com/expectmore.

“We are empowering physicians to verbally create a central patient record in real time,” said Matt Jenkins, Senior Vice President of Corporate Development at M*Modal. “Our Fluency products combine Speech Understanding technology, structured multimedia reporting, workflow management and real-time physician feedback to more efficiently capture the fullness of the patient story and drive actions that support improved patient care.”

M*Modal Fluency Direct captures spoken dictation and turns it into both unstructured text and structured data, enabling doctors to conversationally create and edit clinical data directly within EHRs through voice navigation. Fluency for Transcription is a voice capture and transcription workflow solution that uses a single underlying speech platform to process the documentation of more than 200,000 physicians every day. Fluency for Imaging converts radiologists’ dictation into coded documents and can auto-populate clinical content from multiple EMR/RIS/PACS systems. The M*Modal Fluency platform provides healthcare organizations the freedom of choice with their physician dictation input devices, transcription resources and speech recognition methods to meet them at their state of readiness.

About M*Modal

M*Modal is a leading healthcare technology provider of advanced clinical documentation solutions, enabling hospitals and physicians to enrich the content of patient electronic health records (EHR) for improved healthcare and comprehensive billing integrity. As one of the largest clinical transcription service providers in the U.S., with a global network of medical editors, M*Modal also provides advanced cloud-based Speech Understanding™ technology and data analytics that enable physicians and clinicians to include the context of their patient narratives into electronic health records in a single step, further enhancing their productivity and the cost-saving efficiency and quality of patient care at the point of care. For more information, please visit www.mmodal.com, Twitter, Facebook and YouTube.

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