Mennonite Health System Selects Acupera to Manage Population Health

Acupera, the leading provider of population health and workflow technology for health systems, today announced that Mennonite Health System has selected Acupera to help manage its growing patient population. Established in 1944, Mennonite Health is both an integrated health system and insurer that serves patients across Puerto Rico and the Caribbean. With over 1,500 providers in both primary and specialty care, Mennonite Health System selected Acupera because it delivers the sought-after technology that will provide its physicians and nurses with actionable information on patient risk, care management and population analytics.

Built by physicians, Acupera takes a distinctive approach to population health. The system works in coordination with Mennonite Electronic Health Record (EHR) system and other databases, pulling key information, to offer insights that inform clinicians on patients who are at the highest risk of hospitalizations, Emergency Room visits, and short- and long-term complications. Through Acupera’s technology, Mennonite Health staff can easily identify patients who are experiencing gaps in their care, or who need additional support.

“At Mennonite Health System, we are committed to offering our patients with the highest quality of care throughout Puerto Rico. In order to do so, we needed a technology partner that truly understood our staff and patient population,” said Pedro Melendez, CEO of Mennonite Health System. “The most provider-friendly solution available, Acupera has delivered a custom-built solution that offers our clinicians unparalleled support.”

Through Acupera’s rapid customization process, Mennonite Health System received:

•       a collaborative care solution that supports the system’s team-based care approach

•       personal health management solutions that facilitate better communication

•       predictive analytics that offers comprehensive analysis of clinical data

•       workflow management that helps improve provider workflow processing and throughput.

“With four hospitals and five family health centers, our network is both geographically and culturally diverse. Being the first health system in Puerto Rico to embrace the population health concept we needed a population health partner who understood the constraints of our staff, and offered a system that met their exact needs,” said Eric Grafals, director for care management at Mennonite Healthcare System. “Acupera’s intuitive design makes it easy for our clinicians to instantly absorb information and respond to patients quickly.”

“Acupera is committed to providing doctors and nurses with the exact patient information they need, the moment they need it,” said Ronald Razmi, CEO of Acupera. “Built specifically with the clinician in mind, we’ve developed a system that fits easily into the daily workflow of hospital staff to simplify population health.”

About Mennonite Healthcare System

Mennonite Healthcare System is private not-for-profit community based organization founded in 1944 and one of the leading health systems in Puerto Rico. With four hospitals: Aibonito, which is known for its orthopedic services and Specialized Center for Women’s Health, Cayey Medical Center with its Center of Excellence for Bariatric surgery and a state of the art Cardiovascular Services with seven cardiovascular surgery suites, three catheterization suites, Imaging Center and Intensive Care units and Caguas, a facility with all basic and tertiary services that cover all medical subspecialties and a new pediatric floor. CIMA in Aibonito is the hospital providing inpatient and ambulatory mental health services in a confidential and relaxed atmosphere. In addition, the system has seven freestanding emergency rooms; a health plan with 35 years’ experience; hospice programs, home care program, medical equipment supplies company and three social interest residential facilities.

The hospitals, with 824.982 square feet of construction and 592 authorized beds are accredited by JCAHO, with two of the facilities recognized among the top 100 in the nation by the company Cleverly & Associates with the Community Value 100 ™ and Community Value Five-Star ™ awards. The Centre of Excellence for Bariatric Surgery is the only one in Puerto Rico, the Caribbean and Latin America accredited by American Society for Metabolic and Bariatric Surgery and Surgical Review Corporation. We are one of the main employers in the central sector of the island, employing about 2,500 people directly and have a medical faculty of over 500 members.

About Acupera

Acupera enables real-time population health management through analytics and clinical workflow management tools that improve effectiveness and efficiency of the medical team. The company’s care management platform is designed to integrate seamlessly within existing workflows, effectively mining existing electronic medical records to elevate the most important data relevant to improving overall population health management. With its patient- and user-friendly interface, Acupera is uniquely suited not only to meet the evolving needs of care management teams, but also to engage local patient populations in self-care. For more information, please visit

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