Healthline Survey Reveals Majority of Consumers Would Forgo Medical Treatment Because of High Healthcare Costs

Healthline, a leading provider of intelligent health information and technology solutions, today released results from a recent survey1 exploring consumer thoughts about the Patient Protection and Affordable Care Act (ACA) and health insurance. Conducted ahead of the 2015 open enrollment season via, the survey examined important health insurance issues, including top factors impacting health plan selection, satisfaction with current plan options, consumer understanding of the ACA, perceived impact of the ACA, and overall thoughts about the U.S. health insurance system.’s survey revealed interesting findings on the state of health insurance in the U.S. Highlights include:

“These survey results highlight persisting consumer confusion about health plan enrollment in general and the Affordable Care Act in particular. With the ACA in full swing and open enrollment season approaching, it is critical for consumers to understand the impact that the ACA will have on their health coverage and prepare to make intelligent decisions around health plan options,” said Dean Stephens, CEO of Healthline. “Through’s survey, the issue of cost emerged as an important factor beyond health insurance selection decisions, playing a big role in medical and treatment decisions as consumers take on more responsibility for the cost of care. By arming consumers with the right information, they would be able to make more informed choices around low-cost healthcare.”

For additional survey data and an infographic illustrating key survey findings, visit

About Healthline

Healthline provides intelligent health information and technology solutions that help healthcare organizations and everyday people make more informed healthcare decisions, improve outcomes and reduce costs. Powered by the world’s largest medical taxonomy platform, Healthline’s Data Solutions, Engagement Solutions and Marketing Solutions leverage advanced concept-mapping technology to deliver accurate, actionable insights. Additionally, the company’s consumer website,, delivers relevant, timely health information, news and resources to help consumers manage their health. Healthline is currently used by more than 25 million consumers per month and some of healthcare’s largest brands, including Microsoft, IBM, GE, AARP, Aetna, UnitedHealth Group and Elsevier. For more information, please visit and

1The survey was conducted among 490 U.S. consumers during October 24 – November 4, 2014. Statistical significance is 95% ± 5%. 

2Indicates additional data segments can be used directionally.

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