NEW YORK, October 24, 2017 – Through the new App Orchard Marketplace, launched live in September 2017, Epic’s hospital and health system customers and patients can now benefit from the leading online patient appointment scheduling solution from DocASAP.
The DocASAP online patient appointment scheduling solution is live on the App Orchard as one of the solutions currently available.
“In order to get approved for the App Orchard, we successfully illustrated our platform’s ability to integrate with Epic. We also showed how DocASAP meets and maintains patient data privacy requirements, and we were tested on our technology workflows and reporting structures,” said Sreeman Nanduri, director of integration and implementation, DocASAP. “DocASAP can now integrate our online scheduling platform into a client's Epic system reliably, and with minimal effort, opening up the door to the hundreds of Epic users potentially searching for a scheduling solution.”
DocASAP’s intelligent patient-provider matching and online scheduling solutions support accurate patient navigation through the scheduling process, based on provider-specific scheduling protocols and workflows. This can reduce staff workload and improve appointment management and payor interactions, while helping providers improve service quality, close gaps in care and improve access to care.
DocASAP allows patients to easily book or reschedule appointments directly with providers by leveraging online channels they already use and trust. The ability for each provider to offer a practice-branded digital experience also helps improve provider brand awareness and loyalty.
“Part of our goal at DocASAP is to make online appointment scheduling readily and easily available for any hospital or health system. Our inclusion in the App Orchard signifies that our platform works with Epic’s EHR systems, so integration can be completed in a timely and cost-effective manner,” said Puneet Maheshwari, chief executive officer, DocASAP. “Providers already understand the value of online appointment scheduling and patient-provider matching, but now we’re making it easier than ever to implement.”
By improving the “initial point of access” when patients first interact with providers, DocASAP enables a critical connection between modern health systems and patients. This connection is key to meeting the growing demand for improving and digitizing patient access and improving patient acquisition, retention and loyalty.
DocASAP connects patients with optimal care providers by intelligently matching patient needs with care delivery workflows through online appointment scheduling. Through active engagement and robust analytics, healthcare providers can reduce no-shows and drive smarter operational behavior in patient access. DocASAP continues to build value for its clients through many partnerships including UnitedHealthcare and Optum. Established in 2012, the company currently connects healthcare providers with patients, managing millions of appointments each year. For more information, visit our website and our blog.