Dell’s IT Infrastructure Enables Greater Efficiency at Toronto’s Humber River Hospital

Dell announced that Humber River Hospital, one of Canada‘s largest acute care hospitals serving more than 850,000 people in the northwest Greater Toronto Area, has enabled its hospital staff to focus on providing personalized medicine and more effective patient care by implementing future-ready solutions from Dell. These solutions have increased performance for clinical and non-clinical applications by nearly 100 per cent while reducing costs.

Speed and reliability are top requirements in the medical field, and Humber River Hospital’s move to a new state-of-the-art facility served as the catalyst to redesign the hospital’s IT infrastructure. The hospital’s IT staff was looking for faster, highly-scalable IT deployments in the new Toronto-based facilities.

Five months after moving to new hospital facilities, Dell Canada and Humber River Hospital were able to quantify the performance enhancements made possible by the new Dell IT infrastructure. Since deploying Dell SC Series Storage and PowerEdge servers in October 2015, the hospital has increased the performance of its clinical electronic health record system (EHR) and non-clinical applications by nearly 100 per cent. The hospital also decreased data centre power and cooling costs by 50 per cent and reduced the physical footprint of its data centre by more than 80 per cent. The new in-house data centre saves time, space and money and provides a foundation for hospital staff to focus time and resources on delivering patient-centric care.

“Once we saw the demonstration of clinical and non-clinical applications running on Dell PowerEdge Servers and Dell SC Series Storage on a 10GB network, the decision to go with Dell was easy,” said Kevin Fernandes, CTO, Humber River Hospital. “The performance of Dell’s solution was phenomenal. It gave us the speed and scalability we were looking for, plus the system could be seamlessly upgraded every four to five years with zero downtime.”

The hospital made the decision to segregate the servers running clinical applications from those running the hospital’s non-clinical applications in order to isolate any performance issues. Humber River first deployed a Dell Storage SC4020 SAN in its new data centre to support its clinical applications platform. The hospital then implemented a Dell Storage SC4020 to run the hospital’s 250 non-clinical applications such as Microsoft Exchange, Microsoft Sharepoint and numerous financial and business applications. Finally the hospital deployed a Dell Storage SC8000 SAN at its new disaster recovery site. Benefits of implementing these Dell Storage solutions include:

• Automated data tiering in the Dell Storage SC series
• The hospital was able to reduce its storage from 220 spinning disk drives to 48 SSDs
• Increased speed and effectiveness while reducing the physical footprint of the new clinical applications storage solution from more than four racks to less than half a rack of SSD drives
• Cutting operating costs for power and cooling in the data centre by 50 per cent

The hospital also implemented Dell PowerEdge R730 rack servers each with 256GB of RAM, as well as new high speed 10GB Brocade 6520 8GB fiber switches in the data centre to connect to its storage arrays.

Dell Deployment Services, including the Dell enterprise deployment team and the Dell clinical migration team completed the application migration from the legacy sites to the new hospital within a tight 30 day timeframe, with no system outages, on time and on budget.
By deploying Dell’s solutions, Humber River Hospital’s staff can operate as efficiently and as effectively as possible, enhance patient care and unleash innovation. Doctors and nurses can retrieve patient data faster and response times have decreased by 30%. Non-clinical staff can also create financial reports in a fraction of the time, completing forms that previously could take more than 90 minutes to complete now in 10 minutes. Back-ups can also be created faster with the new Dell storage solution and Dell disk backup appliance. A full clinical application restore that would previously have taken six hours can now be completed by a single SAN administrator in just 45 minutes.

“We chose Dell because of its leadership in storage and servers and because of our track record in using Dell for more than 15 years. We knew that Dell could help us get where we needed to go. For many years we’ve relied on Dell to introduce us to emerging technologies. We trust Dell’s knowledge and expertise around these technologies and will continue to do so for many more years.” – Kevin Fernandes, CTO, Humber River Hospital.

“Dell is focused on helping our customers become Future-Ready – to prepare for rapid change, competitive pressure, but most importantly, to open up exponential opportunity. We are proud to help our healthcare customers like Humber River Hospital maximize the myriad benefits of Dell technology to accelerate service delivery and enhance patient care.” – Jon Dermott, VP, Dell Canada.

#DellStory. For more detailed information please read the case study.

About Dell

Dell Inc. listens to customers and delivers innovative technology and services that give them the power to do more. For more information, visit

About Humber River Hospital

Humber River Hospital is one of Canada‘s largest acute care hospitals serving a catchment area of more than 850,000 people in the northwest Greater Toronto Area. Heralded as North America’s first fully digital hospital has a capacity of 656 acute inpatient beds, including 48 critical care beds, 3,400 staff, including approximately 600 physicians and over 500 volunteers. The hospital has formal affiliations with the University of Toronto and Queen’s University Medical Schools.

Media Contacts:
Janet Fabri, Dell, +1 (416) 758-3398,
Melissa Lee, Cohn & Wolfe, +1 (647) 259-3266,

Dell, the Dell logo and PowerEdge are trademarks of Dell Inc. Dell disclaims any proprietary interest in the marks and names of others.


Jobs in healthcare

Write a Comment

Your email address will not be published. Required fields are marked *