Connexall Introduces Automated Patient Queuing System

BOULDER, Colo. & TORONTO–()–Connexall, the leader in alarm management and event notification systems, has announced a newly released Patient Queuing System delivering substantial improvements in queuing processes for hospital waiting areas.

The Connexall patient queuing application simplifies patient check-in by utilizing self-service kiosks and automated ticketing to direct patients to the proper station at the appropriate time. The system provides an effective way to remove patient uncertainty and eliminate bottlenecks in registration areas while consolidating the workflow processes for hospital receptionists and registrars.

Upon selecting a service category from a kiosk-mounted touch screen, the patient will receive a ticket printed with a unique number for that category of service. When it is time to be seen, the ticket number will be shown on a marquee display in the waiting area along with the desk to which the patient should report.

Should the wait time exceed a predetermined and configurable maximum length, a manager will be notified via wireless device, desktop PC or email to determine if additional booths are required to be opened to accommodate the current patient queue. Not only does this reduce patient wait times and crowding, but it will help staff to focus on the essential parts of the patient registration processes – efficient process and satisfied patients and staff.

“Connexall takes pride in offering effective solutions for our customers, their patients and other clients by facilitating better communication and improved workflow,” said John Elms, President of Connexall. “We are always looking for ways to improve our existing technologies giving our clients the ability to manage their patient communications more effectively helping to improve overall satisfaction for patients and staff alike.”

Connexall’s patient queuing application is generally available and has been successfully deployed at a leading health system in Ontario. Visit Connexall at HIMSS Booth 3102 to learn more.

About Connexall

Connexall is a leading international provider of a hospital-wide interoperability engine that empowers disconnected people, tasks and devices across the care continuum. Its capabilities act as a backbone for clinical workflow, facilitating the critical exchange of actionable health information at the moment it matters. Based on more than 20 years of R&D efforts, the FDA 510(k)-cleared Class II medical device software connects to a broad range of clinical, IT/facilities systems and communication devices.

Connexall has offices in Canada, United States, Brazil and Portugal and works with more than 1100 of the world’s most renowned and progressive hospitals and health systems, please visit

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