Citizens Medical Center Selects M*Modal to Enhance Clinical Documentation

M*Modal, a leading provider of clinical documentation and Speech Understanding solutions, today announced that Citizens Medical Center has selected M*Modal for transcription services and front-end speech recognition technology, enabling the healthcare provider to elevate the quality of patient narratives while increasing physician productivity and satisfaction.

With this agreement, M*Modal will be the exclusive provider of transcription services to Citizens Medical, a 334-bed acute care hospital based in Victoria, Texas.  In addition, Citizens will use M*Modal Fluency Direct software to speech-enable its MEDITECH EHR systems.  M*Modal Fluency Direct is designed from the ground up to specifically recognize healthcare terminology, and leverages cloud computing to let physicians access their trained voice profile from mobile devices and across hospital systems.

“Quality patient care is incredibly important to our mission at Citizens, and we sought a clinical documentation platform with the tools to create accurate, high-quality patient records,” said Kimberly Rollins, HIM Direct at Citizens Medical Center.  “M*Modal’s transcription services and front-end speech technology give our physicians and staff flexible workflow options that allow them to stay productive and focus on their patients.”

With M*Modal Fluency Direct, physicians can quickly and easily create and edit clinical data directly within EHR system templates promoting improved adoption. Using conversational documentation, M*Modal’s technology enables physicians to generate truly useable information that drives actions within an EMR, ensuring better productivity and patient outcomes.

“M*Modal delivers the systems and services to capture the patient’s story from either dictation or front-end speech,” said Duncan James, CEO of M*Modal. “M*Modal’s solutions give Citizens a strong platform for building dynamic, high-quality patient records and getting the most out of their EMR system investment.”

M*Modal’s solutions leverage a single, cloud-based architecture to capture clinical documentation and turn it into unstructured text and structured data that can be shared across applications and EHR systems. M*Modal Fluency products let physicians and healthcare providers access trained voice profiles and clinical information across any application. M*Modal solutions integrate within clinical workflows to provide computer-assisted physician documentation (CAPD) support, such as real-time feedback on missing information, helping to increase patient safety and streamline the reporting process.

For more information on M*Modal please visit or follow on Twitter @MModal.

About M*Modal and MModal, Inc.

M*Modal is a leading healthcare technology provider of advanced clinical documentation solutions, enabling hospitals and physicians to enrich the content of patient electronic health records (EHR)  or electronic medical records (EMR) for improved healthcare and comprehensive billing integrity. As one of the largest clinical transcription service provider in the U.S., with a global network of medical editors, M*Modal also provides advanced cloud-based Speech Understanding™ technology and data analytics that enable physicians and clinicians to include the context of their patient narratives into electronic health records in a single step, further enhancing their productivity and the cost-saving efficiency and quality of patient care at the point of care. M*Modal has been recognized as one of the fastest growing technology companies in North America, placing in the top third of Deloitte’s Technology Fast 500 for 2012. For more information, please visit www.mmodal.comTwitterFacebook and YouTube.

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