Amazing Charts Partners with Updox for Direct Messaging and Patient Portal

Updox, the industry’s leading Physician Connectivity and Customer Relationship Management (CRM) Platform, today announced that Amazing Charts selected the Updox NHIN Direct Messaging platform and Patient Portal to meet the ONC 2014 Edition criteria for Stage 2 Meaningful Use.

Amazing Charts provides electronic health records/electronic medical records (EHR/EMR) and services to more than 9,000 clinicians in more than 6,000 private practices. The organization will offer its clients the Updox portal for secure messaging with patients and the ability to send and receive Transitions of Care via Updox Direct. Amazing Charts users will also have the option to upgrade to the complete Updox suite for a full customer relationship management solution customized for independent physicians and medical practices.

“Nearly 1,000 Amazing Charts practices already use Updox to communicate with patients and providers,” said John Squire, president and chief operating officer, Amazing Charts. “As health care evolves to a more customer-centric model, patients expect to have convenient and secure methods of communicating with their physicians. Updox offers the ideal solution for practices that are focused on treating patients as customers and managing those relationships in an easily accessible, timely and cost-effective manner.”

Through this partnership, Amazing Charts will bundle the features from the Updox patient portal and Direct messaging capability into its EHR core product to give clients a path to meet Meaningful Use. If a practice chooses to upgrade to the complete Updox suite, they can add features to allow patients to schedule appointments, pay bills, and complete forms via the online portal, in addition to electronic faxing and document management.

“Our goal is to help Amazing Charts offer its customers an easy-to-use and intuitive solution for meeting Meaningful Use Stage 2 and helping them manage their businesses,” said Sean Ramsey, president, Updox. “We are very proud of our long-standing relationship with Amazing Charts and look forward creating new features on the portal for its users.”

Upon release of Amazing Charts Meaningful Use 6.7, practices currently using the Updox platform can continue with the existing portal and will enjoy new features of a more tightly integrated solution with CRM capabilities.

Amazing Charts customers who are not currently using Updox can sign up for the Meaningful Use portal at no cost. Amazing Charts is making this feature available early to give practices a head start toward qualifying for Stage Two of Meaningful Use.

With this partnership, Amazing Charts joins the 30 other EHRs who are using the Updox platform for building communications, workflow and messaging solutions that improve efficiency, reduce costs and increase revenues.

About Updox
Providing Customer Relationship Management (CRM) for independent medical practices, Updox is the industry leading Physician Connectivity Platform. Through our CRM solutions, independent medical practices can easily manage communications from one inbox, streamline physician relationships, drive collaboration with partners and engage patients – all integrated with the practice’s existing EHR. Practices benefit through improved relationships with patients and other providers, increased revenues, reduced costs, and enhanced business efficiencies.

Updox services are available directly to independent physicians or through partnerships with EHR vendors to help practices run more efficiently, increase revenues and offer patients a more satisfying experience interacting with their providers where they are treated like customers and not numbers. More than 20,000 members have joined Updox to change how medical practices collaborate and share information.

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