By Stephen Cobb, senior researcher, ESET North America.
The benefits of making health records available electronically would seem to be obvious. For a start, faster access to more accurate patient information – which is one of the promises of EHRs (electronic health records) and HIEs (health information exchanges) – could save lives. The author of a recent report on the many thousands of lethal “patient adverse events” that occur in America every year, Dr. John T. James, pointed to “more accurate and streamlined medical recordkeeping” as a top priority in the effort to reduce these deadly medical errors. Yet headlines about healthcare facilities exposing confidential patient data to potential abuse have been all over the media this year. So, will security issues and privacy concerns stymie EHR adoption or slow down HIE rollouts?
Today, more than half of all Americans probably have at least some part of their medical record stored on computer. In January, the CDC reported that roughly four out of five office-based physicians are now using some type of EHR system, up from one in five in 2001. A few months later, in a Harris poll sponsored by ESET, only 17 percent of adult Americans said that, to their knowledge, their health records were not in electronic format.
During that same survey of 1,734 American adults, we asked “are you concerned about the security and privacy of your electronic patient health records” and 40 percent said they were. Slightly more of them, 43 percent said they were not. However, if we take out the 17 percent whose records were not in electronic format, the “concerned or not?” question breaks down as 48 percent Yes, versus 50 percent No, a statistical tie.