Conifer Health Solutions Retains No. 1 Spot in Black Book Revenue Cycle Management Outsourcing User Survey

Conifer Health Solutions, the nation’s leading provider of technology-enabled healthcare performance improvement services, has again secured the top spot in the category of Revenue Cycle Management Outsourcing for “Hospitals Over 200 Beds” in the 2014 Black Book user survey. Conifer ranked first ahead of 130 other RCM service providers.

The 2014 Black Book RCM user survey, which is conducted annually by Black Book Market Research LLC, polled more than 2,250 hospital executives at 445 hospitals across the country. The survey confirmed that larger, better-integrated RCM outsourcing solution providers like Conifer are meeting the demand by hospitals for fully integrated, end-to-end solutions. The survey also revealed that 83% of hospitals over 200 beds that outsourced all or most of their RCM operations achieved average revenue increases of 5.3%.

“Hospital CFOs are facing profound challenges in their effort to preserve the bottom line while navigating towards value-based payment models,” said Matthew C. Michaels, president of Hospital Revenue Cycle Management for Conifer health Solutions. “Conifer’s stand-out showing in this year’s Black Book RCM user survey confirms that health finance leaders are seeking end-to-end expertise to both streamline operations and lay the foundation for successful value-based reimbursement.”

Conifer achieved a better than 90% satisfaction rating from Community, Small & Rural Hospitals as well as Large Hospital Systems & Proprietary Chains, IDNs (Integrated Delivery Networks) and ACOs (Accountable Care Organizations). Among the reasons for its top-ranked performance, respondents, for the second year in a row, cited Conifer’s expertise in accountable care organization (ACO) development and payment reform preparations; analytics and business decision support; seamless electronic health record integration, and demonstrated savings and return on investment. “We are gratified at the trust that our clients have placed in our ability to help them leverage new payment opportunities while boosting financial performance,” Michaels added.

Black Book Rankings also recently named Conifer as the No. 1 provider of value-based care solutions to Medicare and commercial ACOs in its 2014 Black Book “Top Ranked Financial Services and Software Vendors, Value-Based Care and Accountable Care Organizations (ACO)” survey.

About Black Book
Black Book Rankings, a division of Black Book Market Research LLC, provides healthcare IT users, media, investors, analysts, quality minded vendors, and prospective software system buyers, pharmaceutical manufacturers, and other interested sectors of the clinical technology industry with comprehensive comparison data of the industry’s top respected and competitively performing technology vendors. The largest user opinion poll of its kind in healthcare IT, Black Book collects over 400,000 viewpoints on information technology and outsourced services vendor performance annually. For methodology, auditing, resources, comprehensive research and ranking data, see

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