By Ken Perez, vice president of healthcare policy, Omnicell, Inc.
Transparency has been a popular concept for many years. While some would call it a buzzword, the Trump administration has made it a repeated theme of several of its pronouncements regarding healthcare reform.
Executive Order (EO) 13813, “Promoting Healthcare Choice and Competition Across the United States,” issued by President Donald Trump on Oct. 12, 2017, promoted transparency by aiming to “improve access to and the quality of information that Americans need to make informed healthcare decisions, including data about healthcare prices and outcomes.”
Five months later, at HIMSS18, Centers for Medicare and Medicaid Services (CMS) Administrator Seema Verma promised “to put patients at the center of the healthcare delivery system and empower them with the data they need to make the best decisions for themselves and their families.”
And on June 24, President Trump issued an almost 1,600-word EO, “Executive Order on Improving Price and Quality Transparency in American Healthcare to Put Patients First,” that has as its purpose “… to enhance the ability of patients to choose the healthcare that is best for them” by providing them with access to useful price and quality information, which enables them to find and choose low-cost, high-quality care. Patients will be able to compare prices across hospitals. Posting of standard charge information will apply to all services, supplies, or fees billed by the hospital, and hospitals will be required to regularly update the posted information.
Moreover, this EO mandates that the Departments of Health and Human Services, Treasury and Labor produce a proposal to require healthcare providers, health insurance issuers, and self-insured group health plans to provide or facilitate access to information about expected out-of-pocket costs for items.
The Trump administration is thus taking a consumer-driven approach to try to reduce healthcare costs. As former Rep. Ernest Istook (R-Okla.), president of Americans for Less Regulation, said, “Everything is based upon the theory that consumers would wade through the data to decide whether to seek care from different hospitals or doctors and would pay less.”
But would they? Gallup surveys have shown that Americans are increasingly feeling overwhelmed with the abundance of information. Consequently, consumers take shortcuts to ease the burden. For years, newspapers have lamented that nobody reads their stories, with most readers simply looking at the headlines and skimming a few articles. CNBC reports that about half of the visitors to its website quit after reading the first three paragraphs of a story.
By Ken Perez, vice president of healthcare policy, Omnicell, Inc.
On June 24, President Donald Trump
issued an almost 1,600-word executive order (EO), “Executive Order on Improving Price and
Quality Transparency in American Healthcare to Put Patients First.”
The EO’s overall purpose is
“… to enhance the ability of patients to choose the healthcare that is best for
them” by providing them with access to useful price and quality information,
which enables them to find and choose low-cost, high-quality care.
This EO aligns with previous pronouncements by the Trump administration, including Executive Order 13813 of October 12, 2017, (Promoting Healthcare Choice and Competition Across the United States) and Centers for Medicare and Medicaid Services Administrator Seema Verma’s promise, announced at HIMSS18, “to put patients at the center of the healthcare delivery system and empower them with the data they need to make the best decisions for themselves and their families.”
Central to this latest EO is the
assumption that valid price comparisons can be made for “shoppable” services,
defined as common services offered by multiple providers through the market,
which patients can research and compare before making informed choices based on
price and quality.
Shoppable services are significant. Per
a study cited by the Council of Economic Advisers in its 2019 Annual Report, of
the categories of medical cases requiring inpatient care, 73 percent of the 100
highest-spending categories were shoppable, and among the categories of medical
cases requiring outpatient care, 90 percent of the 300 highest-spending
categories were shoppable.
In addition, improved price transparency
could help protect patients from surprise billing, which occurs when patients
receive unexpected bills at highly inflated prices from out-of-network
providers they had no opportunity to select in advance. Other benefits of
improved transparency included competition, innovation, and value in the
healthcare system.
The EO specifies that within 60 days
of the date of this order, the U.S. Department of Health and Human Services
(HHS) shall propose a regulation to require hospitals to publicly post standard
charge information, including charges and information based on negotiated rates
and for common or shoppable items and services, in an easy-to-understand,
consumer-friendly, and machine-readable format using consensus-based data
standards that will meaningfully inform patients’ decision making and allow
patients to compare prices across hospitals. Posting of standard charge
information will apply to all services, supplies, or fees billed by the
hospital, and hospitals will be required to regularly update the posted
information. HHS will establish a monitoring mechanism to ensure compliance.
The EO also specifies that within 90
days, there will be rulemaking (by HHS, the Department of the Treasury, and the
Department of Labor) on a proposal to require healthcare providers, health
insurance issuers, and self-insured group health plans to provide or facilitate
access to information about expected out-of-pocket costs for items.
In addition, the EO specifies that within
180 days, HHS shall issue a report describing how the federal government or the
private sector are impeding healthcare price and quality transparency for
patients, and providing recommendations for eliminating these impediments
in a way that promotes competition.
The
EO also included mandates regarding the establishment of a Health Quality
Roadmap and standardization of quality measures, as well as HHS providing the
private sector with increased access to de-identified claims data from taxpayer-funded
healthcare programs.
The Trump administration is choosing
a consumer-driven approach to try to reduce healthcare costs. As former Rep.
Ernest Istook (R-Okla.), president of Americans for Less Regulation, said,
“Everything is based upon the theory that consumers would wade through the data
to decide whether to seek care from different hospitals or doctors and would
pay less.”
Because of its breadth—spanning
pricing and out-of-pocket costs for all services, supplies and fees—in striking
contrast to the Trump administration’s previous railing against the burden
imposed on the healthcare industry by the prior administration and the
Affordable Care Act, this EO would also impose a heavy regulatory burden on
hospitals, physicians, and health insurance companies. Not surprisingly, the
price and quality transparency provisions are opposed by the American Hospital
Association (AHA), the Federation of American Hospitals (FAH), and America’s
Health Insurance Plans (AHIP). The provisions could prove to benefit companies
such as Castlight Health, ClearCost Health, and Healthcare Bluebook that
aggregate and present price and quality information for use by the public and
employers.
Because of this opposition by nonprofit
and for-profit hospitals, as well as health plans, the rulemaking processes for
the price and quality transparency initiatives will surely be contentious and potentially
lengthy, possibly resulting in a narrowing of the breadth of services subject
to the transparency requirements, rollout across multiple stages, an extended
phase-in period, etc. Conceivably, the hospital and health plan groups could
ask for offsetting relief from other regulatory requirements.
To that end, the Health Quality
Roadmap and standardization of quality measures would be well received by the
healthcare industry, and the increasing access to data could be a boon to
healthcare providers, healthcare IT vendors, healthcare consulting firms, and
health plans—especially in support of improved population health management,
given the vast amounts of Medicare and Medicaid claims data.