Jan 27
2022
In KLAS Report, DeliverHealth’s Patient Engagement Solution Earns Top Satisfaction Scores For Digital Front Door
DeliverHealth, a global provider of technology-enabled solutions for hospitals, health systems and group practices, announced today that its mobile-first patient engagement software has earned top customer satisfaction scores in a KLAS Emerging Technology Spotlight report.
KLAS states in its recent Emerging Technology Spotlight on DeliverHealth’s Gemini digital health capability, “Though the software is relatively new, early adopters highlight DeliverHealth’s close partnership, proactive customer service, and strong go-live execution.”
Mac Boyter, research director, KLAS Research, said, “Of the clients we spoke with for our report on DeliverHealth’s Gemini Digital front door solution, 100% of the respondents when asked about their overall customer satisfaction reported being ‘highly satisfied.’ They also reported A+ metrics on all key performance indicators like supporting integration goals, and executive involvement.”
In addition, 100% of the customers surveyed said they would buy the patient engagement solution again. KLAS, now in its 26th year, publishes unbiased customer data and insights on software, services, and medical equipment. Read more about DeliverHealth’s report here.