Electronic Health Reporter

Vyne Connect delivers user-friendly email encryption service to help dental practices safeguard patient Protected Health Information

Aug. 6, 2018 – ATLANTA – NEA Powered by Vyne, the leading provider of electronic claim attachment solutions for dental practices, today announces the release an affordable encrypted email solution, Vyne Connect. The new service is designed to safeguard the Protected Health Information (PHI) of patients while facilitating two-way communication between dental practices and patients in a manner convenient for all parties.

Vyne Connect makes it easy to send PHI or any other information necessary to parties outside the walls of a dental practice in a manner that is compliant with increasingly complex security regulations such as HIPAA. Vyne Connect utilizes trusted encryption standards, including a minimum of two encryption protocols for every Vyne Connect message or attachment delivered – 128-bit HTTP over SSL and 256-bit Advance Encryption Standard (AES).

Take control of dental practice’s communications

With Vyne Connect, dental practice leaders can use their existing email accounts while taking advantage of flexible options not available through a standard email service. Vyne Connect’s intelligent messaging gives end-users the ability to:

— Define criteria used to verify recipient identity for message access (eg., date of birth, account number or  other custom information).

— Obtain a delivery log with real-time proof showing who, when and where each protected message has been opened.

— Set up instant notifications showing the date and time an email has been viewed by the recipient.

— Set expiration dates/times so that a message is available for a specified window of time.

— Recall a message sent to an incorrect email address.

— Revoke access privileges at any time – even after the email has been viewed.

Vyne Connect removes the fear factor for dental practices in deciding what can and can’t be sent via email. Whether emailing with patients, other providers or dental plans and payers, users can communicate with confidence using Vyne Connect for encrypted email exchange. Vyne Connect will be offered exclusively to NEA FastAttach clients as a value-added service complimenting the well-known electronic claim attachment subscription service.

Vyne president of dental, Robert Patrick, said: “Email is the quickest way to send information to patients, payers and other providers, but depending on what’s being sent, non-secure email usage can create a compliance nightmare if you’re not using an encrypted email service. Why risk thousands of dollars when there’s a simple solution?”

“At Vyne, we live and breathe data security and we want to help our clients avoid risks in their businesses. Standard email programs are not secure and don’t encrypt information being sent; therefore, they should never be used to communicate anything that contains PHI. Vyne Connect makes sending PHI-related messages to parties outside of your organization a snap – and it helps keep practices in line with increasingly complex security regulations like HIPAA,” he added.

Vyne Connect enables practices to take control of electronic communications using existing email accounts while providing flexible options for administering email that a standard email service cannot offer. The use of Vyne Connect requires minimal staff training, and clients can use their existing email address so there’s no disruption to existing workflows.

For message recipients, Vyne Connect keeps operation simple and does not require recipients to register for a special account. They can easily and securely download and reply to emails sent with Vyne Connect at no added cost and without any additional solution or expense.

NEA is an established dental technology brand. For more than 20 years, NEA has and continues to serve more than 55,000 dental practice offices throughout the United States with its FastAttach solution, providing compliant electronic document submission while exchanging millions of claim attachments between dental practices and payers.

For more information about Vyne Connect, visit: https://www.nea-fast.com/vyneconnect/

About Vyne™

Vyne™ is the industry leader in secure health information exchange and electronic healthcare communication management. The company’s robust technology platform facilitates the electronic capture, storage and submission of healthcare data in any form – voice, fax, image, data or electronic document. Vyne’s proven solutions connect disconnected data to close gaps in documentation and improve the continuum of care through a more complete and fully accessible patient record. Outcomes include improved financial strength, operational performance and patient experience for medical and dental providers and payers. For more information, visit vynecorp.com.