As a patient, I sat in the exam room awaiting the results of my labs and tests. From my perspective, there was a great deal on the line – my personal health and possibly my longevity.
I sat alone — waiting for the nurse to come in to begin the initial check-in phase — taking in the sterile room, its beach-themed art and the blank flat-screen monitor near me on the counter.
After several minutes alone, pondering my fate and driving myself further into a place of stress, the nurse finally entered the room.
We exchanged pleasantries. Hellos and how are yous.
With that, she turned from her back to me, keyed in a few strokes and began to enter data into the practice’s EHR.