Does KLAS really matter? Do healthcare leaders really care about the organization and its award program, “Best in KLAS”?
Those that win the designation seem to think it important, but those with more important tasks than awards seem to think KLAS is nothing more than a cryptic, highly profitable money making marketing program.
Those that support of KLAS include Brent Lang, CEO and president of Vocera – this year’s best in KLAS for excellence in healthcare communication. He’s not alone, and clearly there are thousands of caregivers and IT decision makers who believe its research is sound and valid.