Kindred Healthcare Selects M*Modal for Enterprise-Wide Transcription and CDI Support

M*Modal, a leading provider of clinical documentation and Speech Understanding solutions, today announced it is delivering transcription services, front-end speech recognition, and integrated Clinical Documentation Improvement (CDI) workflow management to Kindred Healthcare’s Hospital Division.  M*Modal’s integrated platform delivers fast, high-quality documentation and provides real-time access to patient information, supporting Kindred in its efforts to increase productivity and improve patient outcomes.

Kindred Healthcare, headquartered in Louisville, Kentucky, is the largest diversified provider of post-acute care services in the United States. Its Hospital Division serves patients at 97 transitional care hospitals.

“Kindred’s hospitals provide long-term acute care and serve a complex patient population who have multiple diagnoses and based on the intensity of service needs often require an extended hospital stay,” said Becky Slagell, Kindred Hospital Division Vice President of Case Management. “We need complete and accurate documentation to provide the best coordination of our interdisciplinary care. M*Modal’s CDI technology leverages data already in our system, giving us a central point of access to transcribed documentation along with the analytics designed to fill in gaps in documentation such as questions about coding, quality measures and overall care management of a patient.  M*Modal is also one of the best and most flexible vendors we work with.”

M*Modal offers a comprehensive CDI solution for healthcare providers to assess, engage and collaborate on documentation quality and improvement opportunities. M*Modal’s natural language understanding search engine extracts information from structured data, identifying potential deficiencies in patient records. With M*Modal’s CDI workflow solution, hospitals can automate CDI processes using analytic rules and queries. The CDI Specialists can create a worklist before entering the facility, be alerted of documentation buried in dictated notes, and get a better understanding of productivity levels.

“M*Modal’s CDI solutions enable healthcare providers like Kindred to assess the quality of their documentation and identify improvement opportunities,” said Scott MacKenzie, CEO of M*Modal. “Using a common, enterprise-wide transcription platform helps preserve the patient narrative and drive insight and action from clinical documentation, which can make a big impact on the quality and efficiency of healthcare.”

M*Modal’s transcription services are supported by the M*Modal Fluency for Transcription™  speech platform, which processes the documentation of more than 200,000 physicians every day.  The M*Modal platform provides healthcare organizations the freedom of choice with their physician dictation input devices, transcription resources and speech recognition methods to meet them at their state of readiness.

About M*Modal

M*Modal is a leading healthcare technology provider of advanced clinical documentation solutions, enabling hospitals and physicians to enrich the content of patient electronic health records (EHR) for improved healthcare and comprehensive billing integrity. As one of the largest clinical transcription service providers in the U.S., with a global network of medical editors, M*Modal also provides advanced cloud-based Speech Understanding™ technology and data analytics that enable physicians and clinicians to include the context of their patient narratives into electronic health records in a single step, further enhancing their productivity and the cost-saving efficiency and quality of patient care at the point of care. For more information, please visit, Twitter, Facebook and YouTube.

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