Hiring the Right Staff is Vital in Healthcare

By Naeem K. Manz, an experienced blogger, digital content and social marketer. He enjoys writing about the latest news in business, technology and health. 

The healthcare industry is run on trust: Trust between the doctors and their patients, between all the staff working in the building, even between the medics and the suppliers of all the hospital technology. Trust is the only way that people can surrender themselves to the hands of medical professionals and believe that they are doing the best they can.

This is why the hiring process for jobs in the healthcare industry is so stringent — and it should be. Whether you are a custodian or an MD, you are surrounded by vulnerable people all day long, working in their best interests even when they aren’t able to make decisions for themselves.

So what should you do as the hiring committee to ensure that only the best, most suitable staff are hired?

Image Credit: Flickr

Background Checks

After receiving all the applications for the job, you should do thorough background checks. Usually, this will include calling previous employers or given referees to ask about work history, but given the setting, you may also wish to do more in-depth checks. A good method is reverse phone lookup on Check Them. All you need to do is enter in their phone number (usually found on their CV) and you will receive a report on everything you need to know from their location to social media profiles.

This depth of background check might sound extreme, but in our modern world, it is always better to be sure that you know exactly who you are hiring, what their past is and whether any concern is flagged up ahead of time.

The Interview

Once you are satisfied with the background check, you should always invite the successful candidates to interview face to face. At the interview, you aren’t looking for qualifications or background information, now you are looking at how they respond to certain scenarios and whether you think that they would fit into your existing team.

One of the key things to point out here is that you should always be looking to create a diverse team of people with complementary skills. This is the best way to ensure that problems can be solved quickly and creatively and that everyone can learn something from someone else. As the medical profession moves so fast, this is vital for patient health.

Probation Period

Finally, when you have decided on the successful candidate or candidates, it is always wise to put them on a probation period to begin with. This might be around three months for a job requiring less experience or a year for a more highly qualified role.

The reason for having a probation period is that you will be able to let them settle in more gradually before increasing their responsibilities but you will also be able to take time over whether you want to keep them on or start the hiring procedures again. You will also be able to use this time to get feedback from other staff on their progress and how well they really fit into the team.

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